Create a capability profile

task australia Updated Sep 10, 2026 2 min read create-a-capability-profile-for-the-crowdstrike-falcon-insight-integration.md
Raw file servicenow.com

Create a profile and select the CrowdStrike Falcon Insight capabilities that you want the profile to run.

Before you begin

Role required: sn_si.admin

About this task

Consider why you want to create a profile before you add CrowdStrike Falcon Insight capabilities to it. The following table lists the capabilities that you must add to a profile when you want the profile to perform certain queries or actions.

You can create a single profile that runs queries for Host details, lists logged-in users, fetches running services, fetches running processes, fetches network statistics, isolates the host, and removes the isolated host. Alternatively, you can create multiple profiles, each with its own single capability.

Note: Isolate host, remove isolation, and get file capabilities cannot be merged with any other capabilities while creating a profile.

Profile purpose

CrowdStrike capabilities

Gather host details and logged-in users

  • Get Host Details
  • Get Logged On Users

Fetch the network statistics, processes, and services running for a host

  • Get Network Statistics
  • Get Running Processes
  • Get Running Services

Isolate a host

Isolate Host

Remove isolation for a host

Remove Isolation

Obtain a file from a host endpoint

Get File

## Procedure
  1. Navigate to All > CrowdStrike Falcon Insight Integration > CrowdStrike Capability Profiles.

  2. Select New.

  3. On the form, fill in the fields.

Field

Description

Name

Name for the new capability profile. This name helps you to identify the profile type and is also the default name for the security tag that is associated with this profile.

Active

Indicates whether the profile is active.When the profile is active, it automatically triggers when a security incident is created that matches the filtering conditions that you have specified in the configuration.

Description

Unique description for the capability profile.

Source

Name of the server. You can only view previously configured servers from the list.

Order

Flow priority. The value for this field indicates the order that flows are executed when two or more profiles share triggering conditions.

The flow with the lowest number has the highest priority. To set the order of operation, enter a value. For example, 100, 200, 300, 400.

Default: 100

CrowdStrike Falcon Insight Capabilities

Capabilities of the CrowdStrike Falcon Insight profile.Select the capabilities that you want for this profile from the Available to the Selected column.

The following example shows a complete form for a profile with the Get Host Details capability.
\[Omitted image "falcon-insight-profile-details.png"\] Alt text: Falcon Insight Profile Details.
  1. Select Next.

What to do next

Now you can configure your profile. Verify that you have reviewed the concepts for configuring profiles and trigger conditions before you configure the profile.

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