Create indicators

task australia Updated Sep 10, 2026 1 min read create-indicator-cs-falcon-insight.md
Raw file servicenow.com

Create and manage threat indicators that synchronize directly with CrowdStrike Falcon Insight, enabling consistent, up‑to‑date threat intelligence across your security environment.

Before you begin

Role required: sn_si.analyst

Procedure

  1. Navigate to Security Incidents > Show All Incidents.

  2. Select the security incident that contains the observables for which you want to create indicators in CrowdStrike Falcon Insight.

  3. Select Associated Observables related lists.

  4. Select the observables.

  5. From the Actions on selected rows, select Create Indicator in CrowdStrike.

  6. On the form, fill in the fields.

Field

Description

Selected Observables

Observables that are affected. This action can be used to create indicators for multiple observables.Note: Indicators won't be created in CrowdStrike if the supported observable types are not mapped. Supported observable types include:

  • Domain
  • MD5
  • SHA-256
  • IPv4
  • IPv6

Source

Integration profile configuration used to create the indicator.

Description

Purpose of the indicator.

Platforms

Platforms where this indicator applies. Options include:- Windows

  • Mac
  • Linux
  • Android
  • iOS

Action

Actions to be performed when the Indicator is discovered in the organization. Options include:- Detect

  • Prevent (hash only)
  • Prevent (hidden UI) (hash only)
  • Allow (hash only)
  • No Action

Mobile Action

Action applied on supported mobile platforms. Options include:- Detect

  • Prevent (hash only)
  • Allow (hash only)
  • No Action

Severity

Severity assigned to the Indicator. Options include:- Low

  • Medium
  • High
  • Critical

Expiration

Date and time when the indicator will automatically expire

Tags

Custom label to categorize/group indicators.

Apply Globally

Option to apply indicator to all the hosts.When cleared, the configuration applies only to selected host groups.

Host Groups

Specify which CrowdStrike host groups should receive this configuration.

7. Select **Create Indicator**
  1. Validate the activity and UI messages.

  2. Select CrowdStrike Indicator tab to view the results.

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