Create Report Subsection Element template

Use subsection elements to further organize a subsection into multiple elements. Subsection elements help define visualizations, lists, free-form text more declaratively with filter options such as assignment groups and labels.

Before you begin

Role required: sn_msi.workspace_manager

Procedure

Navigate to Major Security Incident Management > MSI Administration > Status Report Setup.

The MSI Status Report Setup page displays.
In the Report Template section, select Configure.
Open an existing report template and navigate to the respective Report sections list.
In the Report sections list, open an existing Report section template.
In the Report section template list, open an existing Report subsection template.
Navigate to Report subsection elements > New.

[Omitted image "msim-status-subsection-element.png"] Alt text: Sample Report subsection element template [Omitted image ""] Alt text:
On the Report subsection elements form, fill in the fields.

Field	Description
Name	Name of the Report template subsection element. For example, Scope.Note: The existing subsections for the predefined reports are: Duration counters, Incident impact, Active Team, Active Team Trend. Duration Counters: Displays the duration counter as a subsection element such as estimated time to resolve the incident within the status report. Incident impact: Displays the visualization elements within the report such as the impacted assets, impacted locations, and impacted users. Active Team: Displays the visualization elements within the report such as the number of active teams involved in closing the major security incident. Active Team Trend: Depicts the active teams trend in a graphical representation.
Type	The report subsection element type. The available types are:- Free Form Text Visualization Custom List
Table	Name of the report template table.
Active	Select the check box to create a report section for the selected template in the MSIM workspace.Note: If the check box is unselected, the MSI Manager can’t create a report section for this template in the MSIM workspace.
Show by default in the report	Select this check box if you want to include the section within the report to quickly render the elements.
MSI Report Template	The MSI Report Template name for which you’re dividing the report into sections.
Order	The order in which the report sections will be rendered.
Description	Provide a description to the subsection element type.

8. Save and **Update** the new report template section.

Create a Free Form Type Element
Create a free form element type to define the free form text more declaratively with filter options such as assignment groups and labels.
Create a Visualization Type Element
Create a visualization element type to define the visualization elements more declaratively with filter options such as assignment groups and labels.
Create a List Type Element
Create a list type element, which defines the related list elements more declaratively with filter options such as assignment groups and labels.
Create a Custom Type Element
Create a list type element, which defines the related list elements more declaratively with filter options such as assignment groups and labels.

title	Create Report Subsection Element template
description	Use subsection elements to further organize a subsection into multiple elements. Subsection elements help define visualizations, lists, free-form text more declaratively with filter options such as assignment groups and labels.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/create-report-subsection-element-template.html
release	australia
product	Security Incident Response
classification	security-incident-response
topic_type	task
last_updated	2026-09-10
reading_time_minutes	3
breadcrumb	Configure Major Security Incident status reportsManage MSIM status reportsMajor Security Incident ManagementSecurity Incident ResponseEnterprise security case management applicationsSecurity Operations