Create a Response Task

task australia Updated Nov 6, 2026 1 min read create_response_task.md
Raw file servicenow.com

Create response tasks to track separate actions to be performed to respond to the security issue.

Before you begin

Role required: sn_si.analyst

Procedure

  1. Navigate to Workspaces > Security Incident Response Workspace.

  2. Select Create Response Task from the UI actions.

    [Omitted image "new-response-task.png"] Alt text: Creating a response task

  3. Fill in the fields on the form, as appropriate.

Field

Description

Short description

A description of the Security Incident Response task.

Description

A description for the selected task.

Number

Unique number that is automatically generated for a security incident.

Parent

The number of the related security incident.

Priority

The priority used to determine when this task is performed.

State

The current state of the security response task. By default, the initial state is Draft.

Assignment group

The assignment group from which the assigned worker is selected.

Assigned to

The individual assigned to perform the task.

Skills

The skill required to perform this task. Search from the lookup and select the skill required.

Affected Items

The affected items by the security issue.

Configuration Item

The configuration item affected by the security issue.

Affected User

The person affected by the security issue.

\[Omitted image "new-response-task-1.png"\] Alt text: New response task
  1. Select Save.

    The new Response Task (SIT) gets created.

Parent Topic:Security Incident Response Tasks

Search documentation
Search document titles and file paths on the australia branch