Record creation from security incidents
concept australia Updated Sep 10, 2026 1 min read file-creation-from-si.md
After you have created and saved a security incident, you can create a change request (CHG), incident (INC), or problem (PRB) record from it. You can also create a customer service case from any security incident.
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--- title: Record creation from security incidents description: After you have created and saved a security incident, you can create a change request \(CHG\), incident \(INC\), or problem \(PRB\) record from it. You can also create a customer service case from any security incident. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/file-creation-from-si.html release: australia product: Security Incident Response classification: security-incident-response topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Security incident creation, Security Incident Response, Enterprise security case management applications, Security Operations] --- # Record creation from security incidents After you have created and saved a security incident, you can create a change request \(CHG\), incident \(INC\), or problem \(PRB\) record from it. You can also create a customer service case from any security incident.
| title | Record creation from security incidents |
| description | After you have created and saved a security incident, you can create a change request \(CHG\), incident \(INC\), or problem \(PRB\) record from it. You can also create a customer service case from any security incident. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/file-creation-from-si.html |
| release | australia |
| product | Security Incident Response |
| classification | security-incident-response |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Security incident creationSecurity Incident ResponseEnterprise security case management applicationsSecurity Operations |