Prerequisites for the Playbooks

---
title: Prerequisites for the Playbooks
description: You need the following roles and plugins to build the Playbooks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/getting-started-with-processes.html
release: australia
product: Security Incident Response
classification: security-incident-response
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Security Incident Response Workspace, Security Incident Response, Enterprise security case management applications, Security Operations]
---

# Prerequisites for the Playbooks

You need the following roles and plugins to build the Playbooks.

Role required: admin.

-   Enable the Process Automation Designer \(PAD\) \[com.glide.pad.license\] plugin.
-   Enable the following plugins for a playbook experience:
    -   com.playbook\_experience
    -   now\_playbook\_exp
    -   com.glide.playbook\_experience.config
-   Enable Security Operations spoke to access flows \[com.snc.secops.spoke\].
-   Enterprise Security Case Management PAD Commons.

Make sure that you have read the platform documentation on [Exploring Playbook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/build-workflows/process-automation-designer.md) and [Process Automation Designer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/build-workflows/process-automation-designer.md) before you start with this guide.

**Parent Topic:**[Using SIR Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/using-sir-workspace.md)

**Related topics**  


[Using ServiceNow Otto for Security Incident Response \(SIR\) generative AI skills]()

[Using agentic AI workflows]()

[Working with Security Incident Records]()

[Security Incident Playbook]()

[Rebuilding existing playbooks in Workflow Studio]()

[Activity Definitions]()

[Sample Playbooks for SIR Workspace]()

[Working with MSI Records]()

[Working with Form UI actions]()

[Security Incident Closure workflow]()

[Handle security incidents using Advanced Work Assignment]()