Download and install the Security Analyst Workspace
task australia Updated Sep 10, 2026 1 min read install-and-configure-new-ui.md
Before you run the Security Incident Response new UI in your instance, you must download it from the ServiceNow® Store and install it.
Before you begin
To ensure a smooth installation, verify that you have the required ServiceNow roles for your instance. The following roles are required for installation, configuration, and verification of expected results:
- If not already assigned, the System Administrator [admin] installs the application and assigns the Security Incident Response Admin [sn_si.admin] role.
- The Security Incident Response Admin [sn_si.admin] oversees configuration and verifies expected results.
Role required: admin
Procedure
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Follow the instructions for downloading an application from the ServiceNow Store and install the Security Incident Response UI application.
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After installation is complete, you can open the Security Analyst Workspace by navigating to Security Incident > Incidents (New UI)
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--- title: Download and install the Security Analyst Workspace description: Before you run the Security Incident Response new UI in your instance, you must download it from the ServiceNow Store and install it. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/install-and-configure-new-ui.html release: australia product: Security Incident Response classification: security-incident-response topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Install and configure Security Incident Response, Security Incident Response setup, Security Incident Response, Enterprise security case management applications, Security Operations] --- # Download and install the Security Analyst Workspace Before you run the Security Incident Response new UI in your instance, you must download it from the ServiceNow® Store and install it. ## Before you begin To ensure a smooth installation, verify that you have the required ServiceNow roles for your instance. The following roles are required for installation, configuration, and verification of expected results: - If not already assigned, the System Administrator \[admin\] installs the application and assigns the Security Incident Response Admin \[sn\_si.admin\] role. - The Security Incident Response Admin \[sn\_si.admin\] oversees configuration and verifies expected results. Role required: admin ## Procedure 1. Follow the instructions for [downloading an application from the ServiceNow Store](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/download-app-first-time.md) and install the **Security Incident Response UI** application. 2. After installation is complete, you can open the Security Analyst Workspace by navigating to **Security Incident** > **Incidents \(New UI\)**
| title | Download and install the Security Analyst Workspace |
| description | Before you run the Security Incident Response new UI in your instance, you must download it from the ServiceNow Store and install it. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/install-and-configure-new-ui.html |
| release | australia |
| product | Security Incident Response |
| classification | security-incident-response |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Install and configure Security Incident ResponseSecurity Incident Response setupSecurity Incident ResponseEnterprise security case management applicationsSecurity Operations |