Review Proofpoint integration settings
Review the Proofpoint integration settings so that you can modify the system properties for your environment.
Before you begin
Role required: sn_si_admin
Procedure
-
Navigate to All > SIR Integration with Proofpoint > Proofpoint Integration Settings.
-
Modify the following settings.
|
Property Name |
Description |
|---|---|
|
TimeOut for the restAPI calls.sn_sec_proofpoint.http_timeout |
The timeout (in seconds) for fetching data from the api calls.Type: Integer Default value: 3000 |
|
Logging level - debug, info, warn, errorsn_sec_proofpoint.logging_verbosity |
The log verbosity level of the application, meaning the name of the type of information. You can update the value to the following options:- error
|
|
Enforce a limit on number of Proofpoint Events that can be aggregated to a single incident.sn_sec_proofpoint.max_aggregations_per_si |
The maximum number of Proofpoint events that can be aggregated to one incident.Type: Integer Default value: 100 |
|
Enforce a limit on number of security incidents that can be created in 24 hour period.sn_sec_proofpoint.max_si_per_day |
The maximum number of incidents that can be created in 24 hours.Type: Integer Default value: 1000 |
|
No of days, we need to use in api call for top clickers, vap.sn_sec_proofpoint.default_days |
The number of days of data to fetch for top clickers and VAP. You can also update the value to the following options:- 14
Default value: 90 |
|
Boolean flag, if enabled it makes api call and populates Topclickers details.sn_sec_proofpoint.call_topclickers_api |
Activate the option to enable and fetch top clicker data.Type: Boolean Default value: True |
|
Boolean flag, if enabled it makes api call and populates VAP details.sn_sec_proofpoint.call_vap_api |
Activate the option to enable and fetch VAP data.Type: Boolean Default value: False |
|
It is to restrict the maximum number of users to display for topClickers, VAP Users.sn_sec_proofpoint.maxresults |
The maximum number of users to display for top clickers and VAP users.Type: Integer Default value: 100 |
|
Enables/Disables using overlapping period during scheduled polling of Proofpoint Events.sn_sec_proofpoint.allow_overlap |
Enable or disable overlapping period when scheduled polling is configured.Type: Boolean Default value: False |
|
Overlap time in minutes to be used during scheduled polling of ProofpointEvents when overlap is enabled.sn_sec_proofpoint.overlap_time |
The overlap time in minutes when scheduled polling is configured.Type: Integer Default value: 5 |
Result
Configures the integration settings with new values.
--- title: Review Proofpoint integration settings description: Review the Proofpoint integration settings so that you can modify the system properties for your environment. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/review-proofpoint-integration-setting-sir.html release: australia product: Security Incident Response classification: security-incident-response topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure, Proofpoint Integration for Security Operations, Security Incident Response integrations, Security Incident Response, Enterprise security case management applications, Security Operations] --- # Review Proofpoint integration settings Review the Proofpoint integration settings so that you can modify the system properties for your environment. ## Before you begin Role required: sn\_si\_admin ## Procedure 1. Navigate to **All** > **SIR Integration with Proofpoint** > **Proofpoint Integration Settings**. 2. Modify the following settings. <table id="table_hcf_3z4_c2c"><thead><tr><th> Property Name </th><th> Description </th></tr></thead><tbody><tr><td> TimeOut for the restAPI calls.sn\_sec\_proofpoint.http\_timeout </td><td> The timeout \(in seconds\) for fetching data from the api calls.Type: Integer Default value: 3000 </td></tr><tr><td> Logging level - debug, info, warn, errorsn\_sec\_proofpoint.logging\_verbosity </td><td> The log verbosity level of the application, meaning the name of the type of information. You can update the value to the following options:- error - warn - info - debug Default value: info </td></tr><tr><td> Enforce a limit on number of Proofpoint Events that can be aggregated to a single incident.sn\_sec\_proofpoint.max\_aggregations\_per\_si </td><td> The maximum number of Proofpoint events that can be aggregated to one incident.Type: Integer Default value: 100 </td></tr><tr><td> Enforce a limit on number of security incidents that can be created in 24 hour period.sn\_sec\_proofpoint.max\_si\_per\_day </td><td> The maximum number of incidents that can be created in 24 hours.Type: Integer Default value: 1000 </td></tr><tr><td> No of days, we need to use in api call for top clickers, vap.sn\_sec\_proofpoint.default\_days </td><td> The number of days of data to fetch for top clickers and VAP. You can also update the value to the following options:- 14 - 30 - 90 Type: Integer Default value: 90 </td></tr><tr><td> Boolean flag, if enabled it makes api call and populates Topclickers details.sn\_sec\_proofpoint.call\_topclickers\_api </td><td> Activate the option to enable and fetch top clicker data.Type: Boolean Default value: True </td></tr><tr><td> Boolean flag, if enabled it makes api call and populates VAP details.sn\_sec\_proofpoint.call\_vap\_api </td><td> Activate the option to enable and fetch VAP data.Type: Boolean Default value: False </td></tr><tr><td> It is to restrict the maximum number of users to display for topClickers, VAP Users.sn\_sec\_proofpoint.maxresults </td><td> The maximum number of users to display for top clickers and VAP users.Type: Integer Default value: 100 </td></tr><tr><td> Enables/Disables using overlapping period during scheduled polling of Proofpoint Events.sn\_sec\_proofpoint.allow\_overlap </td><td> Enable or disable overlapping period when scheduled polling is configured.Type: Boolean Default value: False </td></tr><tr><td> Overlap time in minutes to be used during scheduled polling of ProofpointEvents when overlap is enabled.sn\_sec\_proofpoint.overlap\_time </td><td> The overlap time in minutes when scheduled polling is configured.Type: Integer Default value: 5 </td></tr></tbody> </table>3. Select **Save**. ## Result Configures the integration settings with new values.
| title | Review Proofpoint integration settings |
| description | Review the Proofpoint integration settings so that you can modify the system properties for your environment. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/review-proofpoint-integration-setting-sir.html |
| release | australia |
| product | Security Incident Response |
| classification | security-incident-response |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureProofpoint Integration for Security OperationsSecurity Incident Response integrationsSecurity Incident ResponseEnterprise security case management applicationsSecurity Operations |