Security Incident Response workflow templates

Workflow templates are provided with Security Incident Response Orchestration to allow you to perform basic security operation-related analysis procedures. The templates can be used as is or you can customize them to create workflows to better suit your specific needs. The workflow templates are deactivated by default.

Only users with the sn_sec_cmn.admin role can Workflow editor.

Security Incident Confidential Data Exposure workflow template
The Security Incident - Confidential Data Exposure - Template allows you to perform a series of tasks designed to handle the exposure of sensitive data.
Security Incident Denial of Service workflow template
The Security Incident - Denial of Service - Template allows you to perform a series of tasks designed to handle Denial of Service (DOS) attacks.
Security Incident Lost Equipment workflow template
The Security Incident - Lost Equipment - Template allows you to perform a series of tasks designed to handle lost equipment.
Security Incident Malicious Software workflow template
The Security Incident - Malicious Software - Template allows you to perform a series of tasks designed to handle malicious software on your network.
Security Incident Phishing workflow template
The Security Incident - Phishing - Template allows you to perform a series of tasks designed to handle spear phishing emails on your network.
Security Incident Policy Violation workflow template
The Security Incident - Policy Violation - Template allows you to perform a series of tasks designed to handle security policy violations.
Security Incident Reconnaissance workflow template
Reconnaissance is usually a preliminary step toward a further attack seeking to exploit a device or system. The Security Incident - Reconnaissance - Template allows you to perform a series of tasks designed to handle reconnaissance on your network.
Security Incident Rogue Server or Service workflow template
The Security Incident - Rogue Server or Service - Template allows you to perform a series of tasks designed to handle activity from rogue servers or services affecting your network.
Security Incident Spam workflow template
The Security Incident - Spam - Template allows you to perform a series of tasks designed to handle email spam on your network.
Security Incident Unauthorized Access workflow template
The Security Incident - Unauthorized Access - Template allows you to perform a series of tasks designed to handle unauthorized access to your network.
Security Incident Web/BBS Defacement workflow template
The Security Incident - Web/BBS Defacement - Template allows you to perform a series of tasks designed to handle vandalism directed against one of your organization's BBS or web sites.

Parent Topic:Understand Security Incident Response Orchestration workflows and workflow templates

title	Security Incident Response workflow templates
description	Workflow templates are provided with Security Incident Response Orchestration to allow you to perform basic security operation-related analysis procedures. The templates can be used as is or you can customize them to create workflows to better suit your specific needs. The workflow templates are deactivated by default.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/sir-orch-workflow-templates.html
release	australia
product	Security Incident Response
classification	security-incident-response
topic_type	concept
last_updated	2026-09-10
reading_time_minutes	2
breadcrumb	Understand Security Incident Response Orchestration workflows and workflow templatesSecurity Incident Response OrchestrationSecurity Incident ResponseEnterprise security case management applicationsSecurity Operations