Create an Activity Action

task australia Updated Sep 10, 2026 1 min read steps-to-create-an-activity-action.md
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Following is procedure to create an activity action.

Before you begin

Role required: sn_si.admin

Procedure

  1. Navigate to All > Playbook Experiences > Actions > Activity Actions.

    [Omitted image "activity-ctions.png"] Alt text: Creating an Activity Action

  2. Select New.

    Refer to the ServiceNow AI Platform documentation to know how to create these actions. In this example, Skip is implemented as a server script.

  3. Playbook override:

    You can also override the existing activity experience type. For more information, see ServiceNow AI Platform documentation. No Playbook overrides are added in this example.

Parent Topic:Example Activity Definition: Send email

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