Create Lookup Request for IoC Changes workflow

---
title: Create Lookup Request for IoC Changes workflow
description: The Security Incident Response - Create Lookup Request for IoC Changes flow is triggered by the Lookup Security Incident Observables scheduled job to automatically look up IoCs that are added or changed. Malware scans are triggered only when new data is entered and only the new data is scanned.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/t\_CreateScanRequestforIoCChanges.html
release: australia
product: Security Incident Response
classification: security-incident-response
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Security Incident Response Orchestration workflows and activities, Understand Security Incident Response Orchestration workflows and workflow templates, Security Incident Response Orchestration, Security Incident Response, Enterprise security case management applications, Security Operations]
---

# Create Lookup Request for IoC Changes workflow

The **Security Incident Response - Create Lookup Request for IoC Changes** flow is triggered by the **Lookup Security Incident Observables** scheduled job to automatically look up IoCs that are added or changed. Malware scans are triggered only when new data is entered and only the new data is scanned.

## Before you begin

Role required: sn\_si.basic

## About this task

If the IoC is empty, the workflow does not run. Historical scans are retained and viewable in the **Security Scan Requests** tab and worknotes of the security incident. The existing security incidents are automatically updated.

**Important:**

The **Security Incident Response - Create Lookup Request for IoC Changes** workflow is migrated to the Flow Designer. The flow gets triggered only when the sn\_ti\_scanner has at least one record.

The Flow Designer actions include:

-   Audit Log Enrichment
-   [Create IoC Lookup Request activity](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/r_CreateMalwareScanRequest.md)

\[Omitted image "ScanRequest4IoChangesWorkflow.png"\] Alt text: Security Incident Response - Create Lookup Request for IoC Changes workflow diagram

-   **[Create IoC Lookup Request activity](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/r_CreateMalwareScanRequest.md)**  
The **Create IoC Lookup Request** activity can be used with any workflow to create a malware lookup request for added or modified IoC fields.

**Parent Topic:**[Security Incident Response Orchestration workflows and activities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/sec-inc-resp-orchestration-workflows.md)

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[Security Incident - Evaluate response task outcome workflow]()