Add an approver
Users added to the False Positive, Unassign, Exception Approver group can approve findings and remediation tasks (VULs). Granting a false positive, unassign, exception is a single-level approval process.
Before you begin
Role required: sn_vul.vulnerability_admin
Procedure
-
Navigate to All > **** > User Administration > Groups.
-
In the Name column, search and select the appropriate option.
Select the group that matches the approval type you want the user to grant:
- False Positive Approver — grants the
sn_vul.false_positive_approverrole. Members can approve or reject requests to mark findings as false positive. - Unassign Approver — grants the
sn_vul.unassign_approverrole. Members can approve or reject requests to unassign findings from the current owner or group. - Exception Approver — grants the
sn_sec_exception.approverrole. Members can approve or reject exception (deferral), extension, and risk-reduction requests. A user can be a member of one, two, or all three groups. The user's group memberships determine which approval queues that user sees in the Unified Approvals View.
- False Positive Approver — grants the
-
On the Group form, navigate to > > (or Group members > New > Edit).
-
On the User form, create a record by entering the user details, and click Submit.
All roles are granted to the user. The selected users are added to the Group Members list. These members can approve requests to mark VIs or remediation tasks as false positive. Once approved, the state of the record is updated to Closed and it is reopened only on the specified date.
---
title: Add an approver
description: Users added to the False Positive, Unassign, Exception Approver group can approve findings and remediation tasks \(VULs\). Granting a false positive, unassign, exception is a single-level approval process.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/sem-add-false-positive-approver.html
release: australia
topic_type: task
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Unified Approvals View, Use, Unified Security Exposure Management, Security Operations]
---
# Add an approver
Users added to the False Positive, Unassign, Exception Approver group can approve findings and remediation tasks \(VULs\). Granting a false positive, unassign, exception is a single-level approval process.
## Before you begin
Role required: sn\_vul.vulnerability\_admin
## Procedure
1. Navigate to **All** > **** > **User Administration** > **Groups**.
2. In the **Name** column, search and select the appropriate option.
Select the group that matches the approval type you want the user to grant:
- **False Positive Approver** — grants the `sn_vul.false_positive_approver` role. Members can approve or reject requests to mark findings as false positive.
- **Unassign Approver** — grants the `sn_vul.unassign_approver` role. Members can approve or reject requests to unassign findings from the current owner or group.
- **Exception Approver** — grants the `sn_sec_exception.approver` role. Members can approve or reject exception \(deferral\), extension, and risk-reduction requests.
A user can be a member of one, two, or all three groups. The user's group memberships determine which approval queues that user sees in the Unified Approvals View.
3. On the Group form, navigate to > > \(or **Group members** > **New** > **Edit**\).
4. On the User form, create a record by entering the user details, and click **Submit**.
All roles are granted to the user. The selected users are added to the Group Members list. These members can approve requests to mark VIs or remediation tasks as false positive. Once approved, the state of the record is updated to Closed and it is reopened only on the specified date.
| title | Add an approver |
| description | Users added to the False Positive, Unassign, Exception Approver group can approve findings and remediation tasks \(VULs\). Granting a false positive, unassign, exception is a single-level approval process. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/security-management/sem-add-false-positive-approver.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-11-06 |
| reading_time_minutes | 1 |
| breadcrumb | Unified Approvals ViewUseUnified Security Exposure ManagementSecurity Operations |