Select a connector template

task australia Updated Sep 10, 2026 2 min read spc-sgc-template-stepper-3.md
Raw file servicenow.com

Select a template to support your API's structure.

Before you begin

These templates provide you with options that are based on API structures that are widely used by security tool vendors. When you select a template, you’re choosing a configuration that aligns with industry-standard ways of organizing and communicating with APIs. Selecting a common response format (JSON), HTTP methods (GET or POST), and well-known pagination strategies makes connecting with a wide variety of security tools easier.

You have the option to get guidance for selecting a template with a ServiceNow Otto for Unified Security Exposure Management skill for this step. See Using generative AI skills for more information about the generative AI skill and Creating an API connector with generative AI about using the skill in connector framework.

Role required: sn_sec_spc_core.developer

Procedure

  1. Select one to continue.

Option

Description

Select Use ServiceNow Otto®

See Create an API connector with generative AI for the steps for using ServiceNow Otto®.

Select one option from a list and Apply to view the template cards that match your selections.

  1. Select Clear filters to reset.

The cards with available templates change as you apply your choices in the modals.

Response type - JSON is supported.

HTTP method - Select GET or POST.

Pagination type - Select one. Select the information icon ([Omitted image "circle-info-outline-24.svg"] Alt text: lower case letter i for more information) to the right of the Pagination type list above the template cards for more information. Pagination strategies and sample requests and responses are also provided.

  1. Select the information icon ([Omitted image "circle-info-outline-24.svg"] Alt text: lower case letter i for more information) on a card for more information about the template.
  2. To choose a template from the available results, select Select.

The name of the selected template is displayed above the cards, for example, CXF0000008.

2. Select one option from each list and **Apply** to view the template cards that match your selections.
|Template option|Description|
|---------------|-----------|
|Response type|JSON is supported.|
|HTTP method|**GET** or **POST** is displayed.|
|Pagination type|View the information \(\[Omitted image "circle-info-outline-24.svg"\] Alt text: lower case letter i for more information\) icon for more information on pagination strategies you select.|
  1. Select Save and continue to save your template.

    You must save your changes before you can continue.

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