Run Enrichment Actions within a case
Use this section to understand how enrichments actions are performed on case(s).
Before you begin
Role required: sn_sec_tisc.admin
Procedure
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Navigate to Workspaces > Threat Intelligence Security Center.
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Click Threat Analyst Workbench icon.
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Go to Case Management > All Cases.
All the cases are displayed.
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Select any case or case task.
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Go to Artifacts tab.
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Select the Observables related list.
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Select one ore more Observables.
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Click any Enrichment actions from the dropdown list.
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Select the available implementation(s).
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Click Submit.
For example, Run Threat Lookup. The selected enrichment action will be executed and an information message is displayed that Observable enrichment execution has started on the selected observable(s). Results will be available in the detail page of respective observable(s) once the execution is complete.
Note: Once the execution initiated or completed, a work notes is posted on the activity stream of the form view.
[Omitted image "tisc-observables-enrichments.png"] Alt text: Enrichment actions
Parent Topic:Threat Analyst Workbench
Related topics
Creating cases using Threat Analyst Workbench
Summarize a Case using generative AI
Creating case task using Threat Analyst Workbench
Working with Investigation Canvas
Add artifacts to cases or case tasks
Generate a Case Report using generative AI
Generate a Case Report using a template
Create a security incident from a TISC case
---
title: Run Enrichment Actions within a case
description: Use this section to understand how enrichments actions are performed on case\(s\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/threat-intelligence-security-center/run-enrichment-results.html
release: australia
product: Threat Intelligence Security Center
classification: threat-intelligence-security-center
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
keywords: [enrichment actions within case, case enrichment, enrichment results]
breadcrumb: [Threat Analyst Workbench, Use, Threat Intelligence Security Center, Security Operations]
---
# Run Enrichment Actions within a case
Use this section to understand how enrichments actions are performed on case\(s\).
## Before you begin
Role required: sn\_sec\_tisc.admin
## Procedure
1. Navigate to **Workspaces** > **Threat Intelligence Security Center**.
2. Click **Threat Analyst Workbench** icon.
3. Go to **Case Management** > **All Cases**.
All the cases are displayed.
4. Select any case or case task.
5. Go to **Artifacts** tab.
6. Select the Observables related list.
7. Select one ore more Observables.
8. Click any Enrichment actions from the dropdown list.
9. Select the available implementation\(s\).
10. Click **Submit**.
For example, Run Threat Lookup. The selected enrichment action will be executed and an information message is displayed that Observable enrichment execution has started on the selected observable\(s\). Results will be available in the detail page of respective observable\(s\) once the execution is complete.
**Note:** Once the execution initiated or completed, a work notes is posted on the activity stream of the form view.
\[Omitted image "tisc-observables-enrichments.png"\] Alt text: Enrichment actions
**Parent Topic:**[Threat Analyst Workbench](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/threat-intelligence-security-center/threat-analyst-workbench.md)
**Related topics**
[Workbench Overview]()
[Creating cases using Threat Analyst Workbench]()
[Summarize a Case using generative AI]()
[Creating case task using Threat Analyst Workbench]()
[Working with Investigation Canvas]()
[Add artifacts to cases or case tasks]()
[Generate a Case Report using generative AI]()
[Generate a Case Report using a template]()
[Create a security incident from a TISC case]()
[Upload Secure File Attachments]()
[Using playbooks]()
| title | Run Enrichment Actions within a case |
| description | Use this section to understand how enrichments actions are performed on case\(s\). |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/security-management/threat-intelligence-security-center/run-enrichment-results.html |
| release | australia |
| product | Threat Intelligence Security Center |
| classification | threat-intelligence-security-center |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| keywords | enrichment actions within casecase enrichmentenrichment results |
| breadcrumb | Threat Analyst WorkbenchUseThreat Intelligence Security CenterSecurity Operations |