Create a Vendor

task australia Updated Sep 10, 2026 1 min read tisc-add-vendor-to-vul.md

Create a vendor record to track organizations that supply products affected by vulnerabilities. Associate vendors with products or add vendor comments to document their responses and remediation guidance.

Before you begin

Role required: sn_sec_tisc.analyst

Procedure

Navigate to Workspaces > Threat Intelligence Security Center.
Select Threat Intel Library.
Vulnerability Artifacts > Vendor.
Select New.

Fill in the fields appropriately.

Field	Description
Name	The name of the vendor or supplying organization.
Organization	The full legal or organizational name associated with the vendor.
Description	A brief summary describing the vendor, their products, or their role in the context of the vulnerability.
Website URL	The official website address of the vendor or organization.
Contact Details	Contact information for the vendor, such as an email address, phone number, or support portal URL.

Select Save.
To also add Vendor Comments, navigate to Threat Intel Library > Vulnerability Artifacts and open any vendor record to which you want to add a comment.
Go to the Related Records section.
Scroll to the Vendor Comments related list and select Add.

Clicking Add opens the Vulnerability Vendor Comment form in a new tab. The parent context (vendor) is automatically populated in the corresponding field. Enter the required form details as explained in the previous steps.
Scroll to the Vulnerability Vendor Comments related list and select Add.

The Vendor field is automatically populated with the current vendor record.
Select the Vulnerability to which the comment applies.
Enter the vendor Comment.
Modify the Comment Date.

The field defaults to current date.
Select Save.
Select Related Records to perform one of the following actions.
1. Select an option to view the associated records.
2. Select Link and follow the modal to link a record.
3. Select New to create a product and link it to the vendor.
The Link and New buttons may not apply to all the record types.

Parent Topic:Vulnerability Artifacts

Keywords vendor recordvulnerabilityproductsremediation guidance

81 lines · 3.2 KB Wrap lines

---
title: Create a Vendor
description: Create a vendor record to track organizations that supply products affected by vulnerabilities. Associate vendors with products or add vendor comments to document their responses and remediation guidance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/threat-intelligence-security-center/tisc-add-vendor-to-vul.html
release: australia
product: Threat Intelligence Security Center
classification: threat-intelligence-security-center
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [vendor record, vulnerability, products, remediation guidance]
breadcrumb: [Vulnerability Artifacts, TISC Library Repository, Threat Intel Library, Use, Threat Intelligence Security Center, Security Operations]
---

# Create a Vendor

## Before you begin

Role required: sn\_sec\_tisc.analyst

## Procedure

1. Navigate to **Workspaces** &gt; **Threat Intelligence Security Center**.

2. Select **Threat Intel Library**.

3. **Vulnerability Artifacts** &gt; **Vendor**.

4. Select **New**.

5. Fill in the fields appropriately.

|Field|Description|
|-----|-----------|
|Name|The name of the vendor or supplying organization.|
|Organization|The full legal or organizational name associated with the vendor.|
|Description|A brief summary describing the vendor, their products, or their role in the context of the vulnerability.|
|Website URL|The official website address of the vendor or organization.|
|Contact Details|Contact information for the vendor, such as an email address, phone number, or support portal URL.|

6. Select **Save**.

7. To also add **Vendor Comments**, navigate to **Threat Intel Library** &gt; **Vulnerability Artifacts** and open any vendor record to which you want to add a comment.

8. Go to the **Related Records** section.

9. Scroll to the **Vendor Comments** related list and select **Add**.

Clicking **Add** opens the Vulnerability Vendor Comment form in a new tab. The parent context \(vendor\) is automatically populated in the corresponding field. Enter the required form details as explained in the previous steps.

10. Scroll to the **Vulnerability Vendor Comments** related list and select **Add**.

The **Vendor** field is automatically populated with the current vendor record.

11. Select the **Vulnerability** to which the comment applies.

12. Enter the vendor **Comment**.

13. Modify the **Comment Date**.

The field defaults to current date.

14. Select **Save**.

15. Select **Related Records** to perform one of the following actions.

1. Select an option to view the associated records.

2. Select **Link** and follow the modal to link a record.

3. Select **New** to create a product and link it to the vendor.

The **Link** and **New** buttons may not apply to all the record types.

**Parent Topic:**[Vulnerability Artifacts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/threat-intelligence-security-center/vulnerability.md)