Creating case task using Threat Analyst Workbench
Create case tasks to associate with case(s).
Before you begin
Role required: sn_sec_tisc.analyst, sn_sec_tisc.admin
Procedure
-
Navigate to Workspaces > Threat Intelligence Security Center.
-
Click Threat Analyst Workbench icon.
-
Go to Case Task Management > All Cases Tasks.
All the case tasks are displayed.
-
Click New.
-
Fill in the fields as appropriate.
Field Description Task ID A unique identifier for the case task. This is system generated ID. Short Description Summary of the request or issue that is being investigated or a short description. Description A detailed description including any relevant information about the case task such as background, what analysis is required, outcomes expected. Parent Case ID Select the parent case ID from the lookup. Priority An assessment of the severity of the request or issue. Assignment group The assigned group responsible for working on the case task. Status The current status of the case task. Assigned to The Analyst who is responsible for working on a case task. Due Date The date and time that the case task is due to be completed or closed. TLP Unique value that indicates the Data sensitivity setting per TLP. Enforce Restriction As an sn_sec_tisc_admin, select this check box to modify members of allowed group and allowed members. For more information, see Enforced Restrictions for case(s). -
Fill in the fields on the Insights section, as appropriate.
Field Description Notes Any additional notes related to the threat investigation. Closure Add the closure summary of the findings. -
Click Save.
Your case task will be associated with your case.
Note: After saving the case task, you can add tags and taxonomies to the task. For more information, see Creating Taxonomies.
Parent Topic:Threat Analyst Workbench
Related topics
Creating cases using Threat Analyst Workbench
Summarize a Case using generative AI
Working with Investigation Canvas
Add artifacts to cases or case tasks
Run Enrichment Actions within a case
Generate a Case Report using generative AI
Generate a Case Report using a template
Create a security incident from a TISC case
---
title: Creating case task using Threat Analyst Workbench
description: Create case tasks to associate with case\(s\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/threat-intelligence-security-center/tisc-create-case-task.html
release: australia
product: Threat Intelligence Security Center
classification: threat-intelligence-security-center
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
keywords: [Threat Analyst Workbench, create case task, case task]
breadcrumb: [Threat Analyst Workbench, Use, Threat Intelligence Security Center, Security Operations]
---
# Creating case task using Threat Analyst Workbench
Create case tasks to associate with case\(s\).
## Before you begin
Role required: sn\_sec\_tisc.analyst, sn\_sec\_tisc.admin
## Procedure
1. Navigate to **Workspaces** > **Threat Intelligence Security Center**.
2. Click **Threat Analyst Workbench** icon.
3. Go to **Case Task Management** > **All Cases Tasks**.
All the case tasks are displayed.
4. Click **New**.
5. Fill in the fields as appropriate.
|Field|Description|
|-----|-----------|
|Task ID|A unique identifier for the case task. This is system generated ID.|
|Short Description|Summary of the request or issue that is being investigated or a short description.|
|Description|A detailed description including any relevant information about the case task such as background, what analysis is required, outcomes expected.|
|Parent Case ID|Select the parent case ID from the lookup.|
|Priority|An assessment of the severity of the request or issue.|
|Assignment group|The assigned group responsible for working on the case task.|
|Status|The current status of the case task.|
|Assigned to|The Analyst who is responsible for working on a case task.|
|Due Date|The date and time that the case task is due to be completed or closed.|
|TLP|Unique value that indicates the Data sensitivity setting per TLP.|
|Enforce Restriction|As an sn\_sec\_tisc\_admin, select this check box to modify members of allowed group and allowed members. For more information, see [Enforced Restrictions for case\(s\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/threat-intelligence-security-center/tisc-enforced-restrictions.md).|
6. Fill in the fields on the Insights section, as appropriate.
|Field|Description|
|-----|-----------|
|Notes|Any additional notes related to the threat investigation.|
|Closure|Add the closure summary of the findings.|
7. Click **Save**.
Your case task will be associated with your case.
**Note:** After saving the case task, you can add tags and taxonomies to the task. For more information, see [Creating Taxonomies](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/threat-intelligence-security-center/create-taxonomies.md).
**Parent Topic:**[Threat Analyst Workbench](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/threat-intelligence-security-center/threat-analyst-workbench.md)
**Related topics**
[Workbench Overview]()
[Creating cases using Threat Analyst Workbench]()
[Summarize a Case using generative AI]()
[Working with Investigation Canvas]()
[Add artifacts to cases or case tasks]()
[Run Enrichment Actions within a case]()
[Generate a Case Report using generative AI]()
[Generate a Case Report using a template]()
[Create a security incident from a TISC case]()
[Upload Secure File Attachments]()
[Using playbooks]()
| title | Creating case task using Threat Analyst Workbench |
| description | Create case tasks to associate with case\(s\). |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/security-management/threat-intelligence-security-center/tisc-create-case-task.html |
| release | australia |
| product | Threat Intelligence Security Center |
| classification | threat-intelligence-security-center |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| keywords | Threat Analyst Workbenchcreate case taskcase task |
| breadcrumb | Threat Analyst WorkbenchUseThreat Intelligence Security CenterSecurity Operations |