Define Palo Alto Networks Approval Rules

task australia Updated Sep 10, 2026 1 min read tisc-edl-approval-rules.md
Raw file servicenow.com

Activate approval workflows to require approval or rejection of EDL entries before they take effect.

Before you begin

Role required: sn_sec_tisc.admin

Important: Save the newly configured Palo Alto Networks configuration before proceeding.

About this task

As a TISC admin, you define these approval rules to grant consent on approval requests. You can also define multiple levels of approval.

Procedure

  1. Navigate to the EDL Approval Rules section.

  2. Select New to create an approval rule.

    The following rules are the preconfigured rules in the base system for the Palo Alto Networks - Firewall integration.

    Name Description EDL Action
    Approval rule for adding to EDL Activates the approval workflow for adding entries to EDL. Add to EDL
    Approval rule for removing from EDL Activates the approval workflow for removing entries from EDL. Remove from EDL
  3. Fill in the form fields as appropriately.

    Field Description
    Name Name of the approval rule.
    EDL Action Option to add or remove the EDL entry.
    EDLs Select the EDLs that require approval. If you leave this empty, it includes all EDLs.
    Description Description for the approval rule.
    Select User or Groups requiring approval
    User(s) User(s) that require approval.
    Group(s) Group(s) that require approval.
    Select approver(s)
    User(s) User(s) for approval.
    Group(s) Group(s) for approval.
    Notifications
    Notify requester on approval When selected, notifies the requester on approval of EDLs.
    Notify requester on rejection When selected, notifies the requester on rejection of EDLs.
  4. Select Save to validate and save the approval rule.

  5. Select Enable to enable the approval rule.

Parent Topic:Palo Alto Networks integration

Related topics

Create EDL for Palo Alto Networks

Approve EDL entries for Palo Alto Networks

Keywords EDL approval rulesPalo Altoapproval workflowadd to EDLremove from EDL
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