Security Operations user-defined escalation

---
title: Security Operations user-defined escalation
description: You can create an escalation path for security incidents for issues requiring more attention or expertise. Once an escalation group exists, a button appears on any security incident in that group.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/user-defined-escalation.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Security Operations common functionality, Security Operations]
---

# Security Operations user-defined escalation

You can create an escalation path for security incidents for issues requiring more attention or expertise. Once an escalation group exists, a button appears on any security incident in that group.

-   **[Create a Security Operations user-defined escalation group](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/create-user-defined-escalation-group.md)**  
Escalate a security incident to any group associated with the incident using Escalations.

**Parent Topic:**[Security Operations common functionality](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/sec-ops-common-functionality.md)