Configure OAuth authentication for Qualys REST messages

task australia Updated Aug 4, 2026 1 min read configure-qualys-oauth-authentication.md
Raw file servicenow.com

Configure your Qualys Vulnerability Integration to authenticate with Qualys using OAuth instead of Basic Authentication.

Before you begin

Roles required:

  • admin
  • sn_vul.vulnerability_admin
  • web_service_admin and oauth_admin

About this task

By default, the Authentication method integration parameter for the Qualys Vulnerability Integration is set to use Basic Authentication. Setting it to OAuth only stops the integration from applying Basic Authentication credentials to REST messages, it doesn't configure OAuth authentication. Complete the following tasks, in order, to switch to OAuth.

Procedure

  1. Enable OAuth authentication for Qualys REST messages.

    1. Navigate to All > Vulnerability Response > Administration > Setup Assistant > Integration Configuration > Scanner Integrations.

    2. Select Edit next to your Qualys Vulnerability Integration.

    3. Select Advanced Settings to open the Qualys Integration record.

    4. Set the value of the Authentication method parameter on the Integration record to OAuth.

  2. Create an OAuth application registry.

    This registry stores the credentials the REST message uses to request a token from Qualys.

    1. Navigate to All > System OAuth > Application Registry.

    2. Select New.

    3. Select Connect to a third party OAuth Provider - Outbound.

    4. Enter a Name for the application registry and the Client ID, Client Secret, and Token URL provided by your Qualys account.

    5. Select Submit.

      ServiceNow automatically creates an OAuth Entity Profile that you need for configuring REST messages.

  3. Configure the REST message to use OAuth.

    1. Navigate to All > System Web Services > Outbound > REST Message.

    2. Select and open the Qualys REST message you want to configure.

    3. Set Authentication type to OAuth 2.0.

    4. Set OAuth profile to the profile you created.

    5. Save the record.

    6. Select Get OAuth Token to request an access token from your OAuth provider.

What to do next

Repeat step 3 for each Qualys REST message that should use OAuth authentication.

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