Scan vulnerability item workflow
task australia Updated Sep 10, 2026 1 min read scan-vulnerable-item-workflow.md
TheVulnerable Response > Scan Vulnerability Item workflow rescans a vulnerable item.
Before you begin
Role required: none
About this task
This workflow is triggered by Rescan vulnerability, during a Close/Ignore action.
Workflow process activities include:
[Omitted image "ScanVulnerabilityWorkflow.png"] Alt text: Scan Vulnerability workflow diagram
Procedure
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Navigate to Vulnerability > Vulnerabilities > Vulnerable Items.
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Open a vulnerability item.
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Click Close/Ignore.
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Choose Closedfor the Desired State.
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Choose Fixed for the Substate.
The State of the group changes to Pending Confirmation, the Substate changes to Fixed, and a rescan runs.
49 lines · 1.6 KB
---
title: Scan vulnerability item workflow
description: The Vulnerable Response Scan Vulnerability Item workflow rescans a vulnerable item.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/vulnerability-response/scan-vulnerable-item-workflow.html
release: australia
product: Vulnerability Response
classification: vulnerability-response
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Vulnerability Response Orchestration, Vulnerability Response, Unified Security Exposure Management, Security Operations]
---
# Scan vulnerability item workflow
The**Vulnerable Response** > **Scan Vulnerability Item** workflow rescans a vulnerable item.
## Before you begin
Role required: none
## About this task
This workflow is triggered by **Rescan vulnerability**, during a **Close/Ignore** action.
Workflow process activities include:
- [Variables for Create Scan Record for Vulnerabilities activity](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/vulnerability-response/create-scan-record-for-vuln-activity.md)
- Log Message
\[Omitted image "ScanVulnerabilityWorkflow.png"\] Alt text: Scan Vulnerability workflow diagram
## Procedure
1. Navigate to **Vulnerability** > **Vulnerabilities** > **Vulnerable Items**.
2. Open a vulnerability item.
3. Click **Close/Ignore**.
4. Choose **Closed**for the **Desired State**.
5. Choose **Fixed** for the **Substate**.
The **State** of the group changes to **Pending Confirmation**, the **Substate** changes to **Fixed**, and a rescan runs.
| title | Scan vulnerability item workflow |
| description | The Vulnerable Response Scan Vulnerability Item workflow rescans a vulnerable item. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/security-management/vulnerability-response/scan-vulnerable-item-workflow.html |
| release | australia |
| product | Vulnerability Response |
| classification | vulnerability-response |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Vulnerability Response OrchestrationVulnerability ResponseUnified Security Exposure ManagementSecurity Operations |