Scan vulnerability item workflow

task australia Updated Sep 10, 2026 1 min read scan-vulnerable-item-workflow.md
Raw file servicenow.com

TheVulnerable Response > Scan Vulnerability Item workflow rescans a vulnerable item.

Before you begin

Role required: none

About this task

This workflow is triggered by Rescan vulnerability, during a Close/Ignore action.

Workflow process activities include:

[Omitted image "ScanVulnerabilityWorkflow.png"] Alt text: Scan Vulnerability workflow diagram

Procedure

  1. Navigate to Vulnerability > Vulnerabilities > Vulnerable Items.

  2. Open a vulnerability item.

  3. Click Close/Ignore.

  4. Choose Closedfor the Desired State.

  5. Choose Fixed for the Substate.

    The State of the group changes to Pending Confirmation, the Substate changes to Fixed, and a rescan runs.

Search documentation
Search document titles and file paths on the australia branch