Recalculate a remediation target date

task australia Updated Sep 10, 2026 3 min read sem-recalculate-rt-date.md
Raw file servicenow.com

The remediation target (RT) date defines when a finding must be remediated. Recalculation verifies that RT dates stay accurate and reflect the latest risk rating updates. When a finding’s risk rating changes, the system can recalculate RT dates using the most recent update date, helping maintain accurate SLAs and avoid outdated or overdue target dates.

Before you begin

Note: By default, recalculation applies only to findings that aren’t overdue. To include overdue findings in the recalculation, enable the sn_sec_cmn.evaluate_targetmissed_records system property.

Role required: admin

About this task

[Omitted video] Description: Recalculate remediation target date

Procedure

  1. Navigate to Security Exposure Management > Administration > Remediation Target Rules.

  2. Open an existing rule to make updates.

    If you need to create a new rule, select New.

    For instructions, see Create or edit a Vulnerability Response remediation target rule.

  3. Select the fields that should trigger recalculation of the remediation target (RT) date.

    • In Workspace and Classic view, use the Recalculate when any of these fields change field.
    • You can select one or more of the available fields, such as Risk rating and Assignment group. At least one field must be selected for recalculation to occur.
  4. Choose how the system should recalculate the remediation target (RT) date when the risk rating changeswhen a selected field changes.

    • In Workspace, this option appears in the Recalculate target date section
    • In Classic view, use the Target recalculation method field.

Choice

Description

Default calculation

Recalculates the RT date using the standard formula (Target from (date) + Target (days)), based on the rule that currently matches the finding's risk ratingthe finding. The Field change time-based recalculated date is not applied.

Recalculate from trigger field change date

Updates the Remediation Target date to: Field change time + Target (days) based on the rule that matches the finding's updated values.

Recalculate from risk change date

Updates the Remediation Target date to: Field change time + Target (days) based on the new risk rating.

Recalculate from trigger field change date and always set to the earliest target date

Compares the existing RT date with Field change time + Target (days) and applies the earlier date.

Recalculate from risk change date and always set to earliest target date

Compares the existing RT date with Field change time + Target (days) and applies the earlier date.

Recalculate from risk rating change date and set to the earliest target date only when risk rating increases (available only when Risk rating is selected as a trigger field)

If the risk increases: Compares the existing RT date and the recalculated RT date and applies the earliest date. If the risk decreases: Compares the existing RT date and the recalculated RT date and applies whichever date is farther out (later).

Recalculate from risk change date and set to earliest target date only when risk rating increases

If the risk increases: Compares the existing RT date and the recalculated RT date and applies the earliest date. If the risk decreases: Compares the existing RT date and the recalculated RT date and applies whichever date is farther out (later).

5. Select **Save**.

What to do next

For more information on remediation target rules, see:

Keywords Remediation targetRecalculate remediation target date
Search documentation
Search document titles and file paths on the australia branch