Define Vulnerability Response email notifications

---
title: Define Vulnerability Response email notifications
description: Set up email notifications to share useful information about important updates and activities such as approval and rejection of false-positive requests. Creating an email notification involves specifying when to send it, who receives it, and what it contains.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/vulnerability-response/t\_DefineEmailNotifications.html
release: australia
product: Vulnerability Response
classification: vulnerability-response
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Additional Vulnerability Response setup and configuration tasks, Vulnerability Response implementation, Vulnerability Response, Unified Security Exposure Management, Security Operations]
---

# Define Vulnerability Response email notifications

Set up email notifications to share useful information about important updates and activities such as approval and rejection of false-positive requests. Creating an email notification involves specifying when to send it, who receives it, and what it contains.

## Before you begin

Role required: sn\_vul.vulnerability\_admin or sn\_vul.admin \(deprecated\)

## Procedure

1.  Navigate to **All** > **Vulnerability Response** > **Administration** > **Email Templates**.

2.  Select **New**.

    For detailed instructions on creating email notifications, see [Create an email notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_CreateANotification.md).


## Result

When a recipient clicks the links in an email notification, the links open in the Vulnerability Manager Workspace or IT Remediation Workspace based on their role.

-   Links open in the Vulnerability Manager Workspace for the users with the roles, sn\_vul.vulnerability\_analyst or sn\_vul.vulnerability\_admin.
-   Links open in the IT Remediation Workspace for the users with the role, sn\_vul.remediation\_owner.

If the recipient doesn’t have any of the preceding roles, the links in an email notification open in the classic UI.