Configure ServiceNow Otto for Service Exchange
concept australia Updated Oct 6, 2026 1 min read se-sn-otto-config.md
Configure the ServiceNow Otto for TMT application so that your agents can use the generative AI skills in CRM Workspace and in Core UI for service problem case.
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--- title: Configure ServiceNow Otto for Service Exchange description: Configure the ServiceNow Otto for TMT application so that your agents can use the generative AI skills in CRM Workspace and in Core UI for service problem case. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/service-exchange/se-sn-otto-config.html release: australia product: Service Exchange classification: service-exchange topic_type: concept last_updated: "2026-10-06" reading_time_minutes: 1 breadcrumb: [Configure for providers, Service Exchange for Providers, Service Exchange] --- # Configure ServiceNow Otto for Service Exchange Configure the ServiceNow Otto for TMT application so that your agents can use the generative AI skills in CRM Workspace and in Core UI for service problem case.
| title | Configure ServiceNow Otto for Service Exchange |
| description | Configure the ServiceNow Otto for TMT application so that your agents can use the generative AI skills in CRM Workspace and in Core UI for service problem case. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/service-exchange/se-sn-otto-config.html |
| release | australia |
| product | Service Exchange |
| classification | service-exchange |
| topic_type | concept |
| last_updated | 2026-10-06 |
| reading_time_minutes | 1 |
| breadcrumb | Configure for providersService Exchange for ProvidersService Exchange |