Assign roles to groups for Service Exchange

---
title: Assign roles to groups for Service Exchange
description: Assign roles to control the actions that are available for each user. In the Service Exchange for Consumers application, you assign roles by group rather than by the individual user so that when the job descriptions of users change, their roles are automatically updated.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/service-exchange/service-bridge-v2-assign-roles-customer.html
release: australia
product: Service Exchange
classification: service-exchange
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Personas for consumers, Configure for consumers, Service Exchange for Consumers, Service Exchange]
---

# Assign roles to groups for Service Exchange

Assign roles to control the actions that are available for each user. In the Service Exchange for Consumers application, you assign roles by group rather than by the individual user so that when the job descriptions of users change, their roles are automatically updated.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **User Administration** > **Groups**.

2.  Click the group that you want to assign the role to.

3.  In the Roles related list, click **Edit**.

4.  Add the desired roles to the group.

5.  Click **Save**.