Create catalog personas

task australia Updated Sep 10, 2026 1 min read service-bridge-v2-create-catalog-persona.md
Raw file servicenow.com

Create catalog user personas to control the catalog items that consumers can access on their instance.

Before you begin

Role required: admin, sn_sb.admin

About this task

You can assign personas to Remote Record Producers (RRPs). Personas are associated with a Remote Record Producer, and an Entitlement is generated for that record producer and synced with the consumer instance. An Entitlement is generated for all personas on the consumer's instance. Finally, personas can be related to Authorized Users to access the Remote Record Producers.

Procedure

  1. Navigate to All > Service Exchange Provider > Administration > Catalog Personas.

  2. Click New.

  3. Enter a name and description for the catalog persona.

  4. Click Submit.

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