Integration with Sales Customer Relationship Management

---
title: Integration with Sales Customer Relationship Management
description: Providers can use Service Exchange to publish their product offers to a consumer using a Service Exchange Remote Record Producer.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/service-exchange/service-bridge-v2-omt-intg.html
release: australia
product: Service Exchange
classification: service-exchange
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Service Exchange]
---

# Integration with Sales Customer Relationship Management

Providers can use Service Exchange to publish their product offers to a consumer using a Service Exchange Remote Record Producer.

Consumers can order a connected provider’s Sales Customer Relationship Management product offering from service catalogs in their ServiceNow instances, enabling faster order fulfillment, improved accuracy, and improved customer satisfaction. For more details, see [Order Management for providers with Service Exchange](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/order-management/service-bridge-om-for-providers.md).