Close a request

---
title: Close a request
description: When you close a request, you can add details that you want the submitter to be aware of.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/service-management-for-the-enterprise/t\_CloseARequest.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Request Management in a Service Management application, Service Management]
---

# Close a request

When you close a request, you can add details that you want the submitter to be aware of.

## Procedure

1.  Navigate to **All** > **\[SM application\]** > **Assigned to me**.

2.  Click the request number.

3.  In the **Additional comments** field, enter any final notes or comments.

4.  Change the **State** field to the appropriate closed state.

5.  Click **Update**.


-   **[Closed and completed requests](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/service-management-for-the-enterprise/c_ClosedAndCompletedRequests.md)**  
When the **Request lifecycle** option is set to **request-driven**, the assigned agent can complete and close the request once all the tasks in the request are complete.

**Parent Topic:**[Request Management in a Service Management application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/service-management-for-the-enterprise/rm-sm-application.md)