Add a recipients list to a survey
task australia Updated Sep 10, 2026 2 min read add-recipient-list-survey.md
Send the survey invites to targeted sets of users by adding a recipients list to a survey.
Before you begin
Role required: admin or survey_admin
Recipients lists should be pre-defined in the Recipients Lists submodule. For more information on defining recipients lists, see Define a recipients list for surveys.
Procedure
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Navigate to All > Survey > View Surveys.
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Open a survey definition.
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Perform any of the following steps.
|
Option |
Description |
|---|---|
|
From Platform |
|
|
From Survey Designer |
|
**Note:**
- The **Send Invitations** UI action is available when there is at least one recipients list or survey user for the survey.
- If a user is available in the **Survey Users** related list and multiple recipients lists, the survey invite is sent only once to the user.
Parent Topic:Survey distribution
Related topics
Email notifications for surveys
Send survey invitations to users
Define a recipients list for surveys
Embed a survey within the Outlook email client
92 lines · 2.9 KB
---
title: Add a recipients list to a survey
description: Send the survey invites to targeted sets of users by adding a recipients list to a survey.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/add-recipient-list-survey.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Survey distribution, Survey administration, Use surveys, Surveys, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---
# Add a recipients list to a survey
Send the survey invites to targeted sets of users by adding a recipients list to a survey.
## Before you begin
Role required: admin or survey\_admin
Recipients lists should be pre-defined in the Recipients Lists submodule. For more information on defining recipients lists, see [Define a recipients list for surveys](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/define-recipient-list.md).
## Procedure
1. Navigate to **All** > **Survey** > **View Surveys**.
2. Open a survey definition.
3. Perform any of the following steps.
<table id="choicetable_jnl_df2_5fb"><thead><tr><th align="left" id="d487976e81">
Option
</th><th align="left" id="d487976e84">
Description
</th></tr></thead><tbody><tr><td id="d487976e90">
**From Platform**
</td><td>
1. Under the **Survey Recipients Lists** related list, click **New**.
2. In the Survey Recipients Lists form, from the **Recipients List** list, select the required recipients list.
3. Click **Submit**.
</td></tr><tr><td id="d487976e123">
**From Survey Designer**
</td><td>
1. Under the **Availability** tab, for the **Accessible By** field, select **Specific users**.
2. In the **Add recipients lists** list, select the required recipients list.
3. To send the survey to users, click **Save and Publish**.
</td></tr></tbody>
</table>4. To send survey invites to all survey users and recipients lists, click **Send Invitations**.
**Note:**
- The **Send Invitations** UI action is available when there is at least one recipients list or survey user for the survey.
- If a user is available in the **Survey Users** related list and multiple recipients lists, the survey invite is sent only once to the user.
**Parent Topic:**[Survey distribution](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/c_SurveyDistribution.md)
**Related topics**
[Email notifications for surveys]()
[Send survey invitations to users]()
[Define a recipients list for surveys]()
[Embed a survey within the Outlook email client]()
[Enable localization for a survey]()
[Survey URLs]()
[Create a survey module]()
[Sharing surveys]()
[Configure a survey in the Connect chat support]()
| title | Add a recipients list to a survey |
| description | Send the survey invites to targeted sets of users by adding a recipients list to a survey. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/add-recipient-list-survey.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Survey distributionSurvey administrationUse surveysSurveysAssessments and SurveysExploring Service AdministrationService AdministrationManage service capabilitiesExtend ServiceNow AI Platform capabilities |