Activate Approval with e-Signature plugin

task australia Updated Nov 6, 2026 1 min read activate-approval-esignature.md

The Approval with e-Signature plugin (com.glide.e_signature_approvals) allows users to approve requests by re-entering their login credentials.

Before you begin

Role required: admin

Note: You must install the Code Signing Signatures (com.glide.code_signing.signatures) to install the E-signature plugin.

Procedure

Navigate to All > System Applications > All Available Applications > All.
Find the plugin using the filter criteria and search bar.

You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
Select Install to start the installation process.

Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

Parent Topic:Approval with e-signature

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---
title: Activate Approval with e-Signature plugin
description: The Approval with e-Signature plugin \(com.glide.e\_signature\_approvals\) allows users to approve requests by re-entering their login credentials.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/approvals/activate-approval-esignature.html
release: australia
product: Approvals
classification: approvals
topic_type: task
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Approval with e-signature, Classic approvals, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Activate Approval with e-Signature plugin

The Approval with e-Signature plugin \(com.glide.e\_signature\_approvals\) allows users to approve requests by re-entering their login credentials.

## Before you begin

Role required: admin

**Note:** You must install the Code Signing Signatures \(`com.glide.code_signing.signatures`\) to install the E-signature plugin.

## Procedure

1. Navigate to **All** &gt; **System Applications** &gt; **All Available Applications** &gt; **All**.

2. Find the plugin using the filter criteria and search bar.

You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3. Select **Install** to start the installation process.

**Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.`

You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/find-components.md).

**Parent Topic:**[Approval with e-signature](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/approvals/approval-with-e-signature.md)