Add a suggested relationship

task australia Updated Sep 10, 2026 2 min read t_AddANewSuggestedRelationship.md
Raw file servicenow.com

Add a suggested relationship for a class. The list of suggested relationships for a class is available when you create a new relationship for a CI of that class.

Before you begin

Role required:

  • sn_cmdb_editor or itil: Read access
  • sn_cmdb_admin or itil_admin: Create, update, or delete suggested relationships

.

Procedure

  1. Use the CI Class Manager:

    1. Navigate to All > Configuration > CI Class Manager.

    2. Select Hierarchy to expand the CI Classes list and then select the class to add a suggested relationship to.

    3. In the class navigation bar, select Suggested Relationships.

    4. Select New.

    5. In the Add Suggested Relationship dialog box, select a Relationship and a Target Class for the relationship. This Class and the Target Class become parent or child in the suggested relationship, based on your selection of the Relationship.

    6. Select Save.

  2. Or, navigate to All > Configuration > Relationships > Suggested Relationships:

    1. Select New.

    2. Complete the form.

      Field Description
      Base class The base class in the relationship, which depending on the relationship type, is either the parent or the child in the relationship.
      Relationship Relationship type.
      Dependent class The dependent class in the relationship, which depending on the relationship type, is either the parent or the child in the relationship.

Suggested relationship you can add

Base Class Relationship Dependent/Target Class
Oracle Is Hosted On Linux Server
Oracle Is Hosted On Solaris Server

Note: The same parent class and relationship can appear more than once.

What to do next

You may need to delete a suggested relationship, for example, to limit the choice of available relationships in the CI relationship editor. Removing a suggested relationship does not affect relationships that are created or updated by Discovery.

Parent Topic:CI relationships in the CMDB

Related topics

Suggested class relationships

Relationship governance rules

CI relations formatter

CI relationship editor

Relation qualifier

CI relationship security

Create a CI relation rollup

Search documentation
Search document titles and file paths on the australia branch