View a reclassification task

task australia Updated Sep 10, 2026 1 min read t_ViewReclassificationTask.md

Reclassification tasks are created for CIs that couldn't be automatically reclassified during the identification process. Review these tasks to locate the CIs and decide if to reclassify them.

About this task

The properties you use to disable automatic CI reclassification determine whether reclassification tasks are created for those CIs that couldn't be automatically reclassified:

Using any one of the 'glide.class.<reclassification operation>.enabled' properties (such as glide.class.upgrade.enabled): Reclassification tasks are created.
Using any one of the 'glide.identification_engine.update_without_<reclassification operation>_enabled' properties (such as glide.identification_engine.update_without_switch_enabled): Reclassification tasks aren't created.

For more information about reclassification during IRE processing, see Configure CI reclassification during IRE processing.

Before you begin

Role required: sn_cmdb_admin, sn_cmdb_editor, admin, or itil

Procedure

Navigate to All > Configuration > Identification/Reconciliation > Reclassification Tasks.
Select a reclassification task.

Examine the details on the Reclassification Task form.

Field	Description
Configuration item	The CI that must be reclassified.
Short description	Short description noting that CI reclassification was not allowed.
Description	Description noting the current class of the CI and the class that the CI must be changed to.
Internal payload	Payload used in the identification process.

What to do next

After examining the task details, you can locate the CI that is noted in the task Description and manually reclassify it. For details, see Reclassify a CI.

Parent Topic:CMDB Identification and Reconciliation (IRE)

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---
title: View a reclassification task
description: Reclassification tasks are created for CIs that couldn't be automatically reclassified during the identification process. Review these tasks to locate the CIs and decide if to reclassify them.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/configuration-management-database-cmdb/t\_ViewReclassificationTask.html
release: australia
product: Configuration Management Database \(CMDB\)
classification: configuration-management-database-cmdb
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [CMDB Identification and Reconciliation \(IRE\), Configuration Management Database \(CMDB\), Configuration Management, Extend ServiceNow AI Platform capabilities]
---

# View a reclassification task

Reclassification tasks are created for CIs that couldn't be automatically reclassified during the identification process. Review these tasks to locate the CIs and decide if to reclassify them.

## About this task

The properties you use to disable automatic CI reclassification determine whether reclassification tasks are created for those CIs that couldn't be automatically reclassified:

-   Using any one of the 'glide.class.&lt;reclassification operation&gt;.enabled' properties \(such as **glide.class.upgrade.enabled**\): Reclassification tasks are created.
-   Using any one of the 'glide.identification\_engine.update\_without\_&lt;reclassification operation&gt;\_enabled' properties \(such as **glide.identification\_engine.update\_without\_switch\_enabled**\): Reclassification tasks aren't created.

For more information about reclassification during IRE processing, see [Configure CI reclassification during IRE processing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/configuration-management-database-cmdb/c_CIReclassification.md).

## Before you begin

Role required: sn\_cmdb\_admin, sn\_cmdb\_editor, admin, or itil

## Procedure

1.  Navigate to **All** &gt; **Configuration** &gt; **Identification/Reconciliation** &gt; **Reclassification Tasks**.

2.  Select a reclassification task.

3.  Examine the details on the Reclassification Task form.

    |Field|Description|
    |-----|-----------|
    |Configuration item|The CI that must be reclassified.|
    |Short description|Short description noting that CI reclassification was not allowed.|
    |Description|Description noting the current class of the CI and the class that the CI must be changed to.|
    |Internal payload|Payload used in the identification process.|


## What to do next

After examining the task details, you can locate the CI that is noted in the task **Description** and manually reclassify it. For details, see [Reclassify a CI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/configuration-management-database-cmdb/t_ManuallyReclassifyCI.md).

**Parent Topic:**[CMDB Identification and Reconciliation \(IRE\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/configuration-management-database-cmdb/c_CMDBIdentifyandReconcile.md)