Configure Article Optimization jobs
Article Optimization jobs define a schedule for running scans and their conditional settings. Each job has one or more scans associated with it.
Before you begin
Role required: admin
Procedure
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Navigate to All > Knowledge > Knowledge Center > Lists > Article Optimization > Jobs.
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Select New.
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To copy and modify an existing job, go to the sysauto_kb_assist_job table.
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Open a record and select Insert and stay to copy the job.
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Rename the copied job.
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Fill out the record form as follows:
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Set the Query table field to Knowledge (or another table used to store knowledge articles).
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Define the filter criteria for the job in the Query conditions field.
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Define the schedule of the job in the Run field and refine it using the Time Zone and the Time fields (to stagger job run times and avoid performance issues).
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Select Save.
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Add or delete scans on the job from the Related Article Assist Scans related list.
Result
The article optimization job is configured.
---
title: Configure Article Optimization jobs
description: Article Optimization jobs define a schedule for running scans and their conditional settings. Each job has one or more scans associated with it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/configuring-article-optimization-jobs.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring Knowledge Center, Knowledge Center, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---
# Configure Article Optimization jobs
Article Optimization jobs define a schedule for running scans and their conditional settings. Each job has one or more scans associated with it.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All** > **Knowledge** > **Knowledge Center** > **Lists** > **Article Optimization** > **Jobs**.
2. Select **New**.
1. To copy and modify an existing job, go to the **sysauto\_kb\_assist\_job** table.
2. Open a record and select **Insert and stay** to copy the job.
3. Rename the copied job.
3. Fill out the record form as follows:
1. Set the **Query table** field to **Knowledge** \(or another table used to store knowledge articles\).
2. Define the filter criteria for the job in the **Query conditions** field.
4. Define the schedule of the job in the **Run** field and refine it using the **Time Zone** and the **Time** fields \(to stagger job run times and avoid performance issues\).
5. Select **Save**.
6. Add or delete scans on the job from the **Related Article Assist Scans** related list.
## Result
The article optimization job is configured.
| title | Configure Article Optimization jobs |
| description | Article Optimization jobs define a schedule for running scans and their conditional settings. Each job has one or more scans associated with it. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/configuring-article-optimization-jobs.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring Knowledge CenterKnowledge CenterManage content capabilitiesExtend ServiceNow AI Platform capabilities |