Connect Chat use

---
title: Connect Chat use
description: All users have access to Connect Chat, a convenient way to stay updated on all the people and documents you work with in a familiar chat interface.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/connect/c\_CollaborationUse.html
release: australia
product: Connect
classification: connect
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Connect Chat, Connect, ServiceNow AI Platform Additional Capabilities, Extend ServiceNow AI Platform capabilities]
---

# Connect Chat use

All users have access to Connect Chat, a convenient way to stay updated on all the people and documents you work with in a familiar chat interface.

You can start using Connect Chat right away with virtually no setup. Connect Chat supports a few different types of conversations so you can use it as a social tool or a quick way to follow specific records.