Connect administration

---
title: Connect administration
description: Administrators can configure various performance settings and features that impact both Connect Chat and Connect Support.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/connect/c\_ConnectAdministration.html
release: australia
product: Connect
classification: connect
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Connect, ServiceNow AI Platform Additional Capabilities, Extend ServiceNow AI Platform capabilities]
---

# Connect administration

Administrators can configure various performance settings and features that impact both Connect Chat and Connect Support.

**Note:** There are also administrative options specifically for Connect Chat or Connect Support. For more information, see [Connect Chat administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/connect/c_CollaborationAdministration.md) and [Connect Support administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/connect/c_ConnectSupportAdministration.md).