Add or remove conversation members
task australia Updated Sep 10, 2026 1 min read t_AddOrRemoveConversationMembers.md
In Connect Chat, any member of a group or record conversation can add or remove other conversation members. In a direct conversation with only two people, you cannot add members to the conversation after you create it.
Before you begin
Role required: none
Procedure
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Open a group or record conversation in the Connect workspace.
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In the conversation tools to the right of the conversation pane, click the member list tab ([Omitted image "IconMemberList.png"] Alt text: Member list tab).
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Do one of the following actions.
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Add a member |
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Remove a member |
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--- title: Add or remove conversation members description: In Connect Chat, any member of a group or record conversation can add or remove other conversation members. In a direct conversation with only two people, you cannot add members to the conversation after you create it. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/connect/t\_AddOrRemoveConversationMembers.html release: australia product: Connect classification: connect topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Connect Chat use, Connect Chat, Connect, ServiceNow AI Platform Additional Capabilities, Extend ServiceNow AI Platform capabilities] --- # Add or remove conversation members In Connect Chat, any member of a group or record conversation can add or remove other conversation members. In a direct conversation with only two people, you cannot add members to the conversation after you create it. ## Before you begin Role required: none ## Procedure 1. Open a group or record conversation in the Connect workspace. 2. In the conversation tools to the right of the conversation pane, click the member list tab \(\[Omitted image "IconMemberList.png"\] Alt text: Member list tab\). 3. Do one of the following actions. <table id="choicetable_qdq_dmf_ct"><tbody><tr><td id="d162134e81"> **Add a member** </td><td> 1. Click **Add Member to Group**. 2. Use the search field to find and select a user. </td></tr><tr><td id="d162134e102"> **Remove a member** </td><td> 1. Point to a member name. 2. Click the minus icon \(**-**\). </td></tr></tbody> </table>
| title | Add or remove conversation members |
| description | In Connect Chat, any member of a group or record conversation can add or remove other conversation members. In a direct conversation with only two people, you cannot add members to the conversation after you create it. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/connect/t\_AddOrRemoveConversationMembers.html |
| release | australia |
| product | Connect |
| classification | connect |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Connect Chat useConnect ChatConnectServiceNow AI Platform Additional CapabilitiesExtend ServiceNow AI Platform capabilities |