Create a Connect conversation from a Visual Task Board
Create a Connect Chat conversation from a Visual Task Board to collaborate with board members and keep track of activity as it happens.
Before you begin
Role required: none
About this task
When you create a conversation from a task board, all the board members become members of the conversation. The members are synchronized between the task board and the conversation. For example, if you remove a user from the conversation, the system automatically removes the user from the board as well.
Procedure
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Navigate to All > Self-Service > Visual Task Boards.
-
Open a task board.
-
In the board header, click the connect with board members icon ([Omitted image "image.IconVTBConnectwithBoard"] Alt text: Connect with board members icon).
The system automatically opens a record conversation for the board. Each board member becomes a member of the conversation.
Related topics
---
title: Create a Connect conversation from a Visual Task Board
description: Create a Connect Chat conversation from a Visual Task Board to collaborate with board members and keep track of activity as it happens.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/connect/t\_ConversationVTB.html
release: australia
product: Connect
classification: connect
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Connect Chat use, Connect Chat, Connect, ServiceNow AI Platform Additional Capabilities, Extend ServiceNow AI Platform capabilities]
---
# Create a Connect conversation from a Visual Task Board
Create a Connect Chat conversation from a Visual Task Board to collaborate with board members and keep track of activity as it happens.
## Before you begin
Role required: none
## About this task
When you create a conversation from a task board, all the board members become members of the conversation. The members are synchronized between the task board and the conversation. For example, if you remove a user from the conversation, the system automatically removes the user from the board as well.
## Procedure
1. Navigate to **All** > **Self-Service** > **Visual Task Boards**.
2. Open a task board.
3. In the board header, click the connect with board members icon \(\[Omitted image "image.IconVTBConnectwithBoard"\] Alt text: Connect with board members icon\).
The system automatically opens a record conversation for the board. Each board member becomes a member of the conversation.
**Related topics**
[Connect Chat](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/connect/c_Collaboration.md)
[Visual Task Boards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/c_VisualTaskBoards.md)
| title | Create a Connect conversation from a Visual Task Board |
| description | Create a Connect Chat conversation from a Visual Task Board to collaborate with board members and keep track of activity as it happens. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/connect/t\_ConversationVTB.html |
| release | australia |
| product | Connect |
| classification | connect |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Connect Chat useConnect ChatConnectServiceNow AI Platform Additional CapabilitiesExtend ServiceNow AI Platform capabilities |