Edit basic conversation details

---
title: Edit basic conversation details
description: In Connect Chat, you can customize the avatar, name, and description for a group or record conversation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/connect/t\_EditBasicConversationDetails.html
release: australia
product: Connect
classification: connect
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Connect Chat use, Connect Chat, Connect, ServiceNow AI Platform Additional Capabilities, Extend ServiceNow AI Platform capabilities]
---

# Edit basic conversation details

In Connect Chat, you can customize the avatar, name, and description for a group or record conversation.

## Before you begin

Role required: none

## About this task

These details are not editable for direct conversations.

**Note:** The name and description for a record conversation default to the record name and short description. However, editing the name or description for a record conversation does not change anything on the underlying record.

## Procedure

1.  Open the a group or record conversation in the Connect workspace.

2.  Click anywhere in the conversation header to the left of the icons.

    A pop-up appears to edit conversation details.

3.  Edit the conversation image, name, and description as needed.

4.  Click **Save**.