Download a document from its parent record

task australia Updated Sep 10, 2026 1 min read download-doc-parent-rec.md
Raw file servicenow.com

Download documents related to a parent record directly from the record.

Before you begin

Role required: none

About this task

Note: To download a document, the version file type must be an attachment and not a URL.

Procedure

  1. Navigate to the required record (for example, Incident).

  2. Select the Documents tab.

  3. Select the documents you want to download.

  4. In the Actions on selected rows drop-down menu, select Download Document.

Parent Topic:Linking documents to a parent record

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