Download a document
task australia Updated Sep 10, 2026 1 min read downloading-a-document.md
Download an attached document version based on the selected default version.
Before you begin
Role required: none
About this task
Note: To download a document, the version file type must be an attachment and not a URL.
Procedure
-
Navigate to All > Documents > Documents.
-
Select the record.
-
Select the Documents tab.
-
Select the documents you want to download.
-
In the Actions on selected rows drop-down menu, select Download Document.
Parent Topic:Document repository
Related topics
59 lines · 1.5 KB
--- title: Download a document description: Download an attached document version based on the selected default version. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/document-management-services/downloading-a-document.html release: australia product: Document Management Services classification: document-management-services topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Document repository, Use, Document Management, Document Services, Manage content capabilities, Extend ServiceNow AI Platform capabilities] --- # Download a document Download an attached document version based on the selected default version. ## Before you begin Role required: none ## About this task **Note:** To download a document, the version file type must be an attachment and not a URL. ## Procedure 1. Navigate to **All** > **Documents** > **Documents**. 2. Select the record. 3. Select the **Documents** tab. 4. Select the documents you want to download. 5. In the **Actions on selected rows** drop-down menu, select **Download Document**. **Parent Topic:**[Document repository](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/document-management-services/doc-mgt-view-documents-repo.md) **Related topics** [Create a document record]() [Document versions]() [Share a document link]() [Modify a shared link access]() [Configure document permissions]() [Delete a document link]() [Delete documents]()
| title | Download a document |
| description | Download an attached document version based on the selected default version. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/document-management-services/downloading-a-document.html |
| release | australia |
| product | Document Management Services |
| classification | document-management-services |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Document repositoryUseDocument ManagementDocument ServicesManage content capabilitiesExtend ServiceNow AI Platform capabilities |