Enable accessibility features for DOCX to PDF conversion

---
title: Enable accessibility features for DOCX to PDF conversion
description: Enable the com.snc.document.conversion.accessibility\_enabled system property to enable accessibility features for DOCX to PDF conversion. If the DOCX files have accessibility support, then accessibility support is retained in the Document Viewer while viewing the files.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/document-management-services/enable-accessibility-docx-to-pdf.html
release: australia
product: Document Management Services
classification: document-management-services
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Document Viewer, Document Services, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Enable accessibility features for DOCX to PDF conversion

Enable the **com.snc.document.conversion.accessibility\_enabled** system property to enable accessibility features for DOCX to PDF conversion. If the DOCX files have accessibility support, then accessibility support is retained in the Document Viewer while viewing the files.

## Before you begin

Role required: admin

## Procedure

1.  In the navigation filter, enter `sys_properties.list`.

2.  Open the **com.snc.document.conversion.accessibility\_enabled** system property.

3.  In the value field, update the value to `true`.

4.  Select **Update**.