Document Management integration with external content providers

---
title: Document Management integration with external content providers
description: Integrate Document Management with external cloud providers for editing, sharing, and collaborating over documents for Core UI.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/document-management-services/integration-external-content-providers.html
release: australia
product: Document Management Services
classification: document-management-services
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Document Management, Document Services, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Document Management integration with external content providers

Integrate Document Management with external cloud providers for editing, sharing, and collaborating over documents for Core UI.

## Integration with external cloud

Edit, share, and collaborate on documents in:

-   Microsoft OneDrive
-   Microsoft SharePoint
-   Google Drive

## Authentication

Authentication enables users to authenticate with their accounts within ServiceNow using a secure connection between the user's identity and their corresponding Microsoft OneDrive or Google Drive account, allowing users to access, view, and manage their files directly from ServiceNow.

For personal authentication, see [Personal authentication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/document-management-services/personal-authentication-documents.md).

-   **[Configure system properties to access files and folders from external content providers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/document-management-services/configure-system-properties-external-provider.md)**  
Configure system properties to enable access to files and folders from external content providers like Microsoft OneDrive V3.1 and Google Drive V3.1 when using the **sn-document-explorer-connected** component in Document Management with Personal authentication.
-   **[Attach a document from an external provider](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/document-management-services/attach-external-provider.md)**  
Attach documents from an external cloud like Microsoft OneDrive, Microsoft SharePoint, or Google Drive to Document Management.
-   **[Upload to a cloud](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/document-management-services/upload-external-provider.md)**  
Upload documents from Document Management to an external cloud like Microsoft OneDrive, Microsoft SharePoint, or Google Drive.
-   **[Download versions from cloud](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/document-management-services/sync-versions.md)**  
Download document versions from an external cloud to Document Management.
-   **[Upload versions to an external cloud](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/document-management-services/upload-versions-external-cloud.md)**  
Upload document versions Document Management to an external cloud.

**Parent Topic:**[Using Document Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/document-management-services/using-document-management.md)