Defining Audiences

---
title: Defining Audiences
description: To define a new audience, navigate to Managed Documents Administration Audience and click New.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/document-management-services/r\_DefiningAudiences.html
release: australia
product: Document Management Services
classification: document-management-services
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Defining Document Parameters, Features, Managed Documents, Document Services, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Defining Audiences

To define a new audience, navigate to **Managed Documents** > **Administration** > **Audience** and click **New**.

|Field|Description|
|-----|-----------|
|Audience Name|A unique name for the audience.|
|Audience Code|A short code for the audience. Referenced as a name component for the name format.|
|Label|A label to display in the **Audience** choice list.|
|Order|A number indicating this audience's sequence in the choice list.|

The following audiences are available in the base system.

|Audience|Audience code|Label|Order|
|--------|-------------|-----|-----|
|internal|INT|Internal|1|
|external|EXT|External|2|

**Parent Topic:**[Defining Document Parameters](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/document-management-services/r_DefiningDocumentParameters.md)

**Related topics**  


[Defining Document Parameters](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/document-management-services/r_DefiningDocumentParameters.md)