Upload versions to an external cloud

task australia Updated Sep 10, 2026 1 min read upload-versions-external-cloud.md

Raw file servicenow.com

Upload document versions Document Management to an external cloud.

Before you begin

Configure permission for roles or groups by selecting the mp_document_admin from the document list.

Role required: mp_document_admin

Procedure

Navigate to All > Documents > Documents.
To upload documents on an external cloud, select the Versions tab and select Upload to cloud.
Select the default version if available or attach a local file.
- Select Remove from instance check box to remove the attached version from the database
Note: The removed attachment version will still appear for tracking.

Select Do not store instance check box not to store the attachment in the database.

Note: The attachment won’t be stored in the database, but a new version is created for tracking.

Select Upload to proceed.
Select the External Cloud Settings tab to view the provider details and the external file URL.
Select Open Cloud URL at the top to open the document in the external cloud.

Parent Topic:Document Management integration with external content providers

50 lines · 2.2 KB Wrap lines

---
title: Upload versions to an external cloud
description: Upload document versions Document Management to an external cloud.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/document-management-services/upload-versions-external-cloud.html
release: australia
product: Document Management Services
classification: document-management-services
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Document Management integration with external content providers, Use, Document Management, Document Services, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Upload versions to an external cloud

Upload document versions Document Management to an external cloud.

## Before you begin

[Configure permission for roles or groups](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/document-management-services/configure-permissions-mp.md) by selecting the **mp\_document\_admin** from the document list.

Role required: mp\_document\_admin

## Procedure

1. Navigate to **All** &gt; **Documents** &gt; **Documents**.

2. To upload documents on an external cloud, select the **Versions** tab and select **Upload to cloud**.

3. Select the default version if available or attach a local file.

4. - Select **Remove from instance** check box to remove the attached version from the database

**Note:** The removed attachment version will still appear for tracking.

- Select **Do not store instance** check box not to store the attachment in the database.

**Note:** The attachment won’t be stored in the database, but a new version is created for tracking.

5. Select **Upload** to proceed.

6. Select the **External Cloud Settings** tab to view the provider details and the external file URL.

7. Select **Open Cloud URL** at the top to open the document in the external cloud.

**Parent Topic:**[Document Management integration with external content providers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/document-management-services/integration-external-content-providers.md)