E-signature

---
title: E-signature
description: Sign electronic documents from any desktop or mobile device with e-signature. E-signature is a scoped application that enables users to sign managed documents or knowledge articles with their typed or drawn e-signature, credentials, or as an acknowledgment.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/e-signature/e-signature.html
release: australia
product: e-Signature
classification: e-signature
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage people and work capabilities, Extend ServiceNow AI Platform capabilities]
---

# E-signature

Sign electronic documents from any desktop or mobile device with e-signature. E-signature is a scoped application that enables users to sign managed documents or knowledge articles with their typed or drawn e-signature, credentials, or as an acknowledgment.

## Get started

<table id="table_ikd_3gh_jxbxxfgda" class="nav-card"><tbody><tr><td>

[Activate\[Omitted image "bus-manage.svg"\] Alt text:Activate e-signature.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/e-signature/activate-e-signature.md)

</td><td>

[Use\[Omitted image "bus-person.svg"\] Alt text:Create or modify e-signature templates.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/e-signature/using-esignature.md)

</td><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text:Learn about the components installed with e-signature.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/e-signature/esignature-reference.md)

</td></tr></tbody>
</table>## Troubleshoot and get help

-   [ServiceNow Community forums](https://www.servicenow.com/community/)
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)

-   **[Activating e-signature](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/e-signature/activate-e-signature.md)**  
You can activate the e-signature plugin \(com.snc.esign\) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.
-   **[Using e-signature](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/e-signature/using-esignature.md)**  
Users with the assigned e-signature roles can create templates for documents that require an electronic signature.
-   **[E-signature reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/e-signature/esignature-reference.md)**  
Activating the e-signature plugin installs additional roles and tables.

**Parent Topic:**[Manage people and work capabilities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/manage-people.md)