Enable article health score calculation

---
title: Enable article health score calculation
description: Activate article health score calculation so Knowledge Management assesses and displays quality scores for knowledge articles. Enabling this property activates the health score calculation engine, without which health scores aren't computed or displayed for knowledge articles.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/enable-healthscore-calculation.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [article health score, knowledge management properties, knowledge center properties, health score calculation]
breadcrumb: [Configuring Knowledge Center, Knowledge Center, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Enable article health score calculation

Activate article health score calculation so Knowledge Management assesses and displays quality scores for knowledge articles. Enabling this property activates the health score calculation engine, without which health scores aren't computed or displayed for knowledge articles.

## Before you begin

Enable Article Optimization skill as a prerequisite for health score. For more information see, [Activate the Article Optimization skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/now-assist-in-knowledge-management/activate-kc-AO-skill.md)

Role required: admin

## Procedure

1.  Navigate to **All** > **Knowledge** > **Administration** > **Properties**.

2.  In the **Knowledge Center Properties** section, select the **Enable Article Health Score calculation for Knowledge Management**.

3.  Select **Save**.


**Related topics**  


[Knowledge Health score](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-health-score.md)