Enable localization for a survey
Enable a survey user to take a survey in multiple languages.
Before you begin
Role required: admin or survey_admin
The plugin for the language that you want the survey to be available in should be installed.
Note: Localization is applicable only for public surveys.
Procedure
-
Navigate to All > Survey > Administration > Properties.
-
Enable the Enable/Disable whether to show language picker when a public survey is taken (show_lang_picker_for_publicsurveys) property.
-
In the System Settings window, from the Language list, select the language that you want the survey to be available in.
Note: The Language list is available only when a language plugin is installed.
-
Navigate to Survey > View Surveys and open a public survey.
-
Enter the translated text for the survey title, questions, and answers.
-
Save and publish the survey.
Note: The localization is also applicable in Service Portal if the Assessment Properties Allow survey link from email to open in service portal view (applies only for surveys) (sn_portal_surveys.sp_survey.email_redirection) property is enabled.
- The survey is available for survey users in the translated language.
- Users can change the language of the survey using the language picker.
Parent Topic:Survey distribution
Related topics
Email notifications for surveys
Send survey invitations to users
Define a recipients list for surveys
Add a recipients list to a survey
---
title: Enable localization for a survey
description: Enable a survey user to take a survey in multiple languages.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/enable-localization-survey.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Survey distribution, Survey administration, Use surveys, Surveys, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---
# Enable localization for a survey
Enable a survey user to take a survey in multiple languages.
## Before you begin
Role required: admin or survey\_admin
The plugin for the language that you want the survey to be available in should be installed.
**Note:** Localization is applicable only for public surveys.
## Procedure
1. Navigate to **All** > **Survey** > **Administration** > **Properties**.
2. Enable the **Enable/Disable whether to show language picker when a public survey is taken** \(**show\_lang\_picker\_for\_publicsurveys**\) property.
3. In the System Settings window, from the **Language** list, select the language that you want the survey to be available in.
**Note:** The **Language** list is available only when a language plugin is installed.
4. Navigate to **Survey** > **View Surveys** and open a public survey.
5. Enter the translated text for the survey title, questions, and answers.
6. Save and publish the survey.
**Note:** The localization is also applicable in Service Portal if the **Assessment Properties Allow survey link from email to open in service portal view \(applies only for surveys\)** \(**sn\_portal\_surveys.sp\_survey.email\_redirection**\) property is enabled.
- The survey is available for survey users in the translated language.
- Users can change the language of the survey using the language picker.
**Parent Topic:**[Survey distribution](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/c_SurveyDistribution.md)
**Related topics**
[Email notifications for surveys]()
[Send survey invitations to users]()
[Define a recipients list for surveys]()
[Add a recipients list to a survey]()
[Embed a survey within the Outlook email client]()
[Survey URLs]()
[Create a survey module]()
[Sharing surveys]()
[Configure a survey in the Connect chat support]()
| title | Enable localization for a survey |
| description | Enable a survey user to take a survey in multiple languages. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/enable-localization-survey.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Survey distributionSurvey administrationUse surveysSurveysAssessments and SurveysExploring Service AdministrationService AdministrationManage service capabilitiesExtend ServiceNow AI Platform capabilities |