Create an EVAM action definition

task australia Updated Sep 10, 2026 1 min read define-evam-action.md

You can associate a declarative action with a view template. The Entity View Action Mapper (EVAM) also enables user interactions to trigger a server script or UXF client action.

Before you begin

Role required: admin or evam_admin

Procedure

Navigate to All > Entity View Action Mapper > Action Definition, and then select New.
On the form, fill in the fields.

Field	Description
Action label	Display label of the EVAM action.
Action name	Database name for the EVAM action name.
Implemented as	Implementation of the EVAM action definition. Select one of the following:- Server Script Executes a script on the server, for example, to assign a record to someone, or delete a record. UXF Client Action Takes action on the client side, such as opening a record or making a phone call.
Specify client action	You can choose a pre-defined action. For example, SC Content Items KB Article Navigation, to display KB articles. Note: This field appears only if you select to implement the action as a UXF client action.
Application	Application scope of the EVAM action.
Active	Option to activate the EVAM action.
Description	Description of the EVAM action.

3. Select **Submit**.

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---
title: Create an EVAM action definition
description: You can associate a declarative action with a view template. The Entity View Action Mapper \(EVAM\) also enables user interactions to trigger a server script or UXF client action.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/entity-view-action-mapper-evam/define-evam-action.html
release: australia
product: Entity View Action Mapper \(EVAM\)
classification: entity-view-action-mapper-evam
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Managing Entity View Action Mapper, Entity view action mapper, Manage instance data sources, Extend ServiceNow AI Platform capabilities]
---

# Create an EVAM action definition

You can associate a declarative action with a view template. The Entity View Action Mapper \(EVAM\) also enables user interactions to trigger a server script or UXF client action.

## Before you begin

Role required: admin or evam\_admin

## Procedure

1.  Navigate to **All** &gt; **Entity View Action Mapper** &gt; **Action Definition**, and then select **New**.

2.  On the form, fill in the fields.

<table id="table_nsb_spy_2nb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Action label

</td><td>

Display label of the EVAM action.

</td></tr><tr><td>

Action name

</td><td>

Database name for the EVAM action name.

</td></tr><tr><td>

Implemented as

</td><td>

Implementation of the EVAM action definition. Select one of the following:-   **Server Script**

Executes a script on the server, for example, to assign a record to someone, or delete a record.

-   **UXF Client Action**

Takes action on the client side, such as opening a record or making a phone call.

</td></tr><tr><td>

Specify client action

</td><td>

You can choose a pre-defined action. For example, SC Content Items KB Article Navigation, to display KB articles.

**Note:** This field appears only if you select to implement the action as a UXF client action.

</td></tr><tr><td>

Application

</td><td>

Application scope of the EVAM action.

</td></tr><tr><td>

Active

</td><td>

Option to activate the EVAM action.

</td></tr><tr><td>

Description

</td><td>

Description of the EVAM action.

</td></tr></tbody>
</table>3.  Select **Submit**.