Roles required for EVAM

reference australia Updated Sep 10, 2026 1 min read role-required-for-evam.md

Learn about the roles needed to configure and manage the Entity View Action Mapper (EVAM).

Role	Description
admin or evam_admin	Grants full administrative rights, including the ability to configure and manage all aspects of the ServiceNow platform, such as creating data sources, configuring EVAM bundles, and defining view templates.
itil	Provides access to IT Service Management features, allowing users to interact with incidents, changes, and other ITSM records, which may be relevant when associating EVAM configurations with ITSM data.

Parent Topic:Entity View Action Mapper reference

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---
title: Roles required for EVAM
description: Learn about the roles needed to configure and manage the Entity View Action Mapper \(EVAM\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/entity-view-action-mapper-evam/role-required-for-evam.html
release: australia
product: Entity View Action Mapper \(EVAM\)
classification: entity-view-action-mapper-evam
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Entity View Action Mapper reference, Entity view action mapper, Manage instance data sources, Extend ServiceNow AI Platform capabilities]
---

# Roles required for EVAM

Learn about the roles needed to configure and manage the Entity View Action Mapper \(EVAM\).

|Role|Description|
|----|-----------|
|admin or evam\_admin|Grants full administrative rights, including the ability to configure and manage all aspects of the ServiceNow platform, such as creating data sources, configuring EVAM bundles, and defining view templates.|
|itil|Provides access to IT Service Management features, allowing users to interact with incidents, changes, and other ITSM records, which may be relevant when associating EVAM configurations with ITSM data.|

**Parent Topic:**[Entity View Action Mapper reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/entity-view-action-mapper-evam/entity-view-action-mapper-reference.md)