Discover replication delays in Instance Data Replication
Monitor possible data replication issues by using the Instance Data Replication (IDR) Monitoring Dashboard.
Before you begin
Role required: admin
About this task
Procedure
- To view the time lag on a producer instance, navigate to Instance Data Replication > Monitoring Dashboard, and check the Active Producer Replication Sets for the following details.
|
Name |
Name of the producer replication set. |
|
Replication Queue Reading Lag |
Time between a record change on the producer instance and the moment it is sent over the outbound replication queue. |
|
Status |
Status of a replication set, either active or in error. |
|
Status Message |
Message that describes the error status. |
|
Message Queue Version |
Version of the Message Queue. Default is V2 (Hermes). |
\[Omitted image "xmlstats-producer.png"\] Alt text: Producer instance xmlstats
The xmlstats shows:
- The *producer\_last\_run* indicates the last time that the replication job ran on the producer instance.
- The *last\_message\_sent\_on* indicates the last time that the producer sent updated data to consumers.
**Note:** The timestamps are GMT.
- To view the time lag on a consumer instance, navigate to Instance Data Replication > Monitoring Dashboard and check the Active Consumer Replication Sets for the following details.
|
Name |
Name of the consumer replication set. |
|
Data Lag |
Time between a record change on the producer instance and the moment it is recorded in the consumer instance. |
|
Network Lag |
Time between a record change logs in the outbound replication queue and the moment it is recorded in the consumer instance. |
|
Status |
Status of a replication set, either active or in error. |
|
Status Message |
Message that describes the error status. |
|
Message Queue Version |
Version of the Message Queue. Default is V2 (Hermes) |
- The *consumer\_last\_run* indicates the last time that the consumer job ran and received changes from the producer.
- The *last\_heartbeat\_received\_on* shows the timestamp when the consumer last received a heartbeat from the producer instance.
**Note:** The timestamps are GMT.
Parent Topic:Resolving data replication errors in Instance Data Replication
---
title: Discover replication delays in Instance Data Replication
description: Monitor possible data replication issues by using the Instance Data Replication \(IDR\) Monitoring Dashboard.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/instance-data-replication-idr/diagnose-delayed-replication.html
release: australia
product: Instance Data Replication \(IDR\)
classification: instance-data-replication-idr
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Resolving errors, Administer, Instance Data Replication, Manage instance data sources, Extend ServiceNow AI Platform capabilities]
---
# Discover replication delays in Instance Data Replication
Monitor possible data replication issues by using the Instance Data Replication \(IDR\) Monitoring Dashboard.
## Before you begin
Role required: admin
## About this task
## Procedure
1. To view the time lag on a producer instance, navigate to **Instance Data Replication** > **Monitoring Dashboard**, and check the Active Producer Replication Sets for the following details.
<table id="choicetable_mkm_wmd_skb"><tbody><tr><td id="d78084e70">
**Name**
</td><td>
Name of the producer replication set.
</td></tr><tr><td id="d78084e79">
**Replication Queue Reading Lag**
</td><td>
Time between a record change on the producer instance and the moment it is sent over the outbound replication queue.
</td></tr><tr><td id="d78084e88">
**Status**
</td><td>
Status of a replication set, either active or in error.
</td></tr><tr><td id="d78084e97">
**Status Message**
</td><td>
Message that describes the error status.
</td></tr><tr><td id="d78084e106">
**Message Queue Version**
</td><td>
Version of the Message Queue. Default is V2 \(Hermes\).
</td></tr></tbody>
</table> To get additional information, view the producer instance xmlstats at `https://<producer-instance-name>/xmlstats.do?include=idr`.
\[Omitted image "xmlstats-producer.png"\] Alt text: Producer instance xmlstats
The xmlstats shows:
- The *producer\_last\_run* indicates the last time that the replication job ran on the producer instance.
- The *last\_message\_sent\_on* indicates the last time that the producer sent updated data to consumers.
**Note:** The timestamps are GMT.
2. To view the time lag on a consumer instance, navigate to **Instance Data Replication** > **Monitoring Dashboard** and check the Active Consumer Replication Sets for the following details.
<table id="choicetable_pgt_f12_skb"><tbody><tr><td id="d78084e165">
**Name**
</td><td>
Name of the consumer replication set.
</td></tr><tr><td id="d78084e174">
**Data Lag**
</td><td>
Time between a record change on the producer instance and the moment it is recorded in the consumer instance.
</td></tr><tr><td id="d78084e183">
**Network Lag**
</td><td>
Time between a record change logs in the outbound replication queue and the moment it is recorded in the consumer instance.
</td></tr><tr><td id="d78084e192">
**Status**
</td><td>
Status of a replication set, either active or in error.
</td></tr><tr><td id="d78084e201">
**Status Message**
</td><td>
Message that describes the error status.
</td></tr><tr><td id="d78084e211">
**Message Queue Version**
</td><td>
Version of the Message Queue. Default is V2 \(Hermes\)
</td></tr></tbody>
</table> To get additional information, view the consumer instance xmlstats at `https://<consumer-instance-name>/xmlstats.do?include=idr`. \[Omitted image "xmlstats-consumer.png"\] Alt text: Consumer xmlstats The xmlstats shows:
- The *consumer\_last\_run* indicates the last time that the consumer job ran and received changes from the producer.
- The *last\_heartbeat\_received\_on* shows the timestamp when the consumer last received a heartbeat from the producer instance.
**Note:** The timestamps are GMT.
**Parent Topic:**[Resolving data replication errors in Instance Data Replication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/instance-data-replication-idr/common-issues-idr.md)
| title | Discover replication delays in Instance Data Replication |
| description | Monitor possible data replication issues by using the Instance Data Replication \(IDR\) Monitoring Dashboard. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/instance-data-replication-idr/diagnose-delayed-replication.html |
| release | australia |
| product | Instance Data Replication \(IDR\) |
| classification | instance-data-replication-idr |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Resolving errorsAdministerInstance Data ReplicationManage instance data sourcesExtend ServiceNow AI Platform capabilities |