Knowledge Center

---
title: Knowledge Center
description: The ServiceNow Knowledge Center \(KC\) is designed to simplify the discovery and oversight of the organizational knowledge.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-center.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Knowledge Center

The ServiceNow® Knowledge Center \(KC\) is designed to simplify the discovery and oversight of the organizational knowledge.

## Get started

<table id="table_ezm_mb2_bhc" class="nav-card presentation"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text: exploreLearn about features in Knowledge Center helpful in managing your knowledge base.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/exploring-knowledge-center.md)

</td><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text: configureConfigure Knowledge Center and related features.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/configuring-knowledge-center.md)

</td><td>

[Use](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/using-knowledge-center.md)\[Omitted image "bus-workflow.svg"\] Alt text: configureUse Knowledge Center and related features.

</td></tr></tbody>
</table>## Troubleshoot and get help

-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)

**Related topics**  


[Exploring Knowledge Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/exploring-knowledge-center.md)